Susquehanna Chrysler Dodge Jeep Ram

I had a car which I had traded my previous Jeep in for 3 years ago. I loved my 2002 Wrangler and I can only say a moment of paranormal possession must have come across me to have traded it in at the time. I years ago. I loved my 2002 Wrangler and I can only say a moment of paranormal possession must have come across me to have traded it in at the time. I regretted the decision for all 3 of those years. Recently, it seemed every where I turned I saw another dark blue TJ Wrangler on the road like my old one begging me to buy another one. I knew I was upside down in the value to payoff amount, but I decided to forge ahead and take an outside chance that the Jeep gods were smiling on me. I started at the dealership I had purchased my last one at, and was met with a reception that could best be described as record low day in Nome, AK. I was turned away so fast I nearly sought a neurosurgeon for whiplash. Then, on an unusually hot day in May, I decided to check out Susquehanna Dodge, Jeep, Ram, Chrysler (Not necessarily in that order). Not only was I permitted to browse the lot without being mugged by salesmen, but I also was permitted to come in the salesfloor and mingle. The receptionist asked if I needed a drink and offered help with a salesmen/person. Pam was available and spent a great deal of time listening to my financial situation, what my needs and wants were and then said, "Let's see what will work". I was waiting for another icey "What? Are you kidding me?" as I had heard before, but she was actually willing to work with me. The manager and the finance team obviously had to move some numbers and I am sure they took a little hit on the profit margin with me, but they worked with me and with the very friendly and warm guidance of Pam, we were able to work something out. I got a Wrangler I love, and I could not be more pleased with the sales and attention that I got at Susquehanna DCJ. Pam was not pushy, she was open and upfront about the vehicle and did not try to sell me anything that didn't sell itself to me first. She was outstanding and I can tell you that anyone I know who is in the market for a Dodge, Chrysler or Jeep (though I will try to talk them into a Jeep anyway)I will send right there and have them ask for Pam. If Susquehanna DCJ is working on a "word of mouth" advertising angle, they found the right customer to please, because I will be more than happy to spread the word. Thank you so much Pam for your work with me, behind the scenes and even fielding my calls and text questions on your day off. No one I have ever worked with to buy a car in the past has ever come close to the work you put into our sale. Thank you and God bless you. More

Trisha is great, very down to earth. No pressure, not pushy, definitely a great place to purchase a vehicle. Trisha really worked with me on getting the proper financing. pushy, definitely a great place to purchase a vehicle. Trisha really worked with me on getting the proper financing. More

Tricia met us in the lot to see if we needed any help.We told her what we were looking for and that's all it took. They didn't have the color my wife wanted, we drove one they had there and before the day w told her what we were looking for and that's all it took. They didn't have the color my wife wanted, we drove one they had there and before the day was over she had found the right one. She is GREAT, we got a few of her cards and are telling our friends that's who they need to see. This is the first Chrysler product I have ever owned. Just a great place to deal, Charlie Hess More

We live in York but could not get a trade value worthy of our Impala-2008- low mileage. At this dealer and were pleased with the sales person who went to bat for us and gave us the deal we needed to buy. our Impala-2008- low mileage. At this dealer and were pleased with the sales person who went to bat for us and gave us the deal we needed to buy. Pat Cochran More

After finding out that Dodge was no longer accepting custom orders for 2011 vehicles, Cheyne went above and beyond to satisfy my very particular needs. Even through the obstacles (due to a challenging d custom orders for 2011 vehicles, Cheyne went above and beyond to satisfy my very particular needs. Even through the obstacles (due to a challenging dealer exchange), he did everything to finally get me the perfect car. Cheyne Henry rocks! More

I have stopped in and looked at and test drove several vehicles. Each time I came I worked with Tricia, she was very patient with me as I searched for the perfect vehicle. When I finally found my perfect vehicles. Each time I came I worked with Tricia, she was very patient with me as I searched for the perfect vehicle. When I finally found my perfect car she made it happen quickly and painlessly. As my needs change I will definately contact Tricia as she has sold my husband and I both of our vehicles and was wonderful to work with. Thank you Tricia for being the most patient and understanding salesperson I have ever had the pleasure of working with. More

Working with Tricia was gerat i didnt think i was able to aford the charger and was going to look at a challenger but Tricia and her team helped me find the right finances to make the deal possabull. Everyo aford the charger and was going to look at a challenger but Tricia and her team helped me find the right finances to make the deal possabull. Everyone from the reseptionest to the other sales people were so friendly and helpfull.I dont think i coulf of had a better experience. More

After having a very unsatisfactory experience at our After having a very unsatisfactory experience at our local Apple dealer, we decided to look around for another vehicle/dealer than we every tried After having a very unsatisfactory experience at our local Apple dealer, we decided to look around for another vehicle/dealer than we every tried. My husband searched on-line for vehicles that would meet our needs and discovered the Jeep Compass. We first looked at Stetler Dodge but they had only two Compass on the lot and it was about twenty miles from our home to return for multiple visits. Then, we discovered Susquehanna Dodge in Wrightsville which is only about 8 miles from our home. We looked at vehicles on a Sunday when there would be no "pushy" salesmen around. Much to our surprise, there were multiple Compasses available and we decided to return later in the week. When we arrived, we checked in with the front desk. NO Pushy Salesman accosted us on the lot!!! We were assigned to a salesperson by the receptionist and immediately were greeted by Tricia Harrison. Talk about a match made in heaven! She was friendly, had similar life experiences, enjoyed our company and was willing to help us in any way that she could to make us comfortable and satisfied. She was SO competent that she completed our transaction within an hour and had our vehicle ready for delivery that afternoon. She made sure everything was perfect, even taking us to the service department and introducing the service manager so that we would be familiar with him and the procedures for receiving service at Susquehanna Dodge. Needless to say, this was the best car-buying experience we have ever had and that's saying something since my husband loves to buy new cars! More

Awesome saleswoman , extremely friendly and curteous staff. Dealership itself well maintained , clean...great waiting area for children. Provides light refreshments for you if you have to wait. 10+ rat staff. Dealership itself well maintained , clean...great waiting area for children. Provides light refreshments for you if you have to wait. 10+ rating from me , would highly recommend Tricia Harrison and the dealership overall to any of my friends and family in search of a reliable vehicle. More

Everyone at Susquehanna Dodge was very pleasant and helpful. We dropped in on a Saturday morning and another sales person worked with us until our salesman (Randy Rohrer) from a prior visit was avail helpful. We dropped in on a Saturday morning and another sales person worked with us until our salesman (Randy Rohrer) from a prior visit was available. Randy also tried several ways to get additional discounts for us. We looked at several other dealers and got appraisals for our trade in and Susquehanna beat them all. They also came in above NADA estimates. More