Susquehanna Chrysler Dodge Jeep Ram

Tricia was excellent to work with the entire time. She kept communicating with us throughout the entire dealer locate process which was a relief. She even came in on her day off so we didn't have to wait kept communicating with us throughout the entire dealer locate process which was a relief. She even came in on her day off so we didn't have to wait any longer. We will certainly be back and tell everyone to head to Susquehanna Jeep. More

I went to the dealership without an appointment with a transmission issue and was treated with respect and friendlyness. Patrick Washington's professional attitude and confidence were outstanding, they (t transmission issue and was treated with respect and friendlyness. Patrick Washington's professional attitude and confidence were outstanding, they (the mechanic and Pat) assured me my problem was minor and they were confident in their judgement and they were correct.While I was waiting I wandered over to the new car section and was greeted by James Bell, even though I told him I was not financially ready to buy he still took the time to walk me around and show me some of the new styles of 300's and jeeps. Did he have to do that, no, knowing I was not ready to buy he could have walked away. I give him a very high rating for that alone and when I buy a Chrysler again it will be from him. I originally bought my Chrysler from Don White, in Timonium but never felt comfortable there, they even sold me a brand new Sebring that couln't pass PA emmission standards. Maybe their fault, maybe not, but my auto experience' s are are going to be with Susquehanna Dodge Chrysler Jeep Ram in Wrightsville, they made me feel welcome. There was even a lovely blond hair lady that works there (name unknown)I believe works upstairs, just a guess, that made certain to me that coffee and snacks were available if I should so desire. Does a lot of business's have those things, maybe, but more times than not they don't mention it. At any rate I will do business with them again. Thanks Paul Repko PS: Loved that new 300 More

Tricia did all she could to get an exact match for my wife's Avenger. She was willing to meet me at my work for me to finish signing paperwork and made sure both of our vehicles were ready a.s.a.p. I d wife's Avenger. She was willing to meet me at my work for me to finish signing paperwork and made sure both of our vehicles were ready a.s.a.p. I didn't have a lot of dealing room for my 2011 Ram but I got it anyway with some added perks. Over all she was great to work with. She had my wife test drive three different cars just so my wife could decide on the Charger or the Avenger (they didn't have the 8 speed tranny in the charger so she had us drive a 300). She was very patient with us and made sure we didn't go thirsty while doing paperwork and dealing. She should get a raise. More

Tricia was very personable, and efficient. We had two small children with us when we went to sign for the vehicle and she accomodated us by meeting us outside to sign so we didn't have to wake them up fr small children with us when we went to sign for the vehicle and she accomodated us by meeting us outside to sign so we didn't have to wake them up from their naps in their car seats. We had a great experience and know that the next new vehicle we purchase will be through Tricia and Susquehanna Dodge. Thank you. More

This is my 2nd lease/purchase with SUSQ. We are thoroughly pleased. We live 6 miles away in Mountville PA and this is a great reason for dealing with SUSQ besides their excellent customer se thoroughly pleased. We live 6 miles away in Mountville PA and this is a great reason for dealing with SUSQ besides their excellent customer service. We dealt with Tricia Harrison from your Sales team. We cannot say enough about her sales knowledge. Every question was answered promptly. She was very detail-oriented and we felt at home with her. We are at an age where we were unsure if purchasing outright or continuing to lease made more fiscal sense. Tricia immediately created scenarios for us to view our options....a very easy choice for us! Please let Tricia know that we really appreciate her and if anyone we know is in the market for a vehicle...we will send them her way. Keep up the good work Tricia...You are tops with us! Regards Lee & Kathy Martin-----Dodge owners since 1992 More

Everyone did a great job at making our deal go smoothly. We couldn't have asked for better service. We didn't have to deal with a pushy salesman, and I would recommend this dealership to anyone. We couldn't have asked for better service. We didn't have to deal with a pushy salesman, and I would recommend this dealership to anyone. More

Tricia was very knowledgeable with every answer she gave. She took the time to explain everything in details. She is very friendly and kind. Took our concerns seriously. Asked us what we wanted then went She took the time to explain everything in details. She is very friendly and kind. Took our concerns seriously. Asked us what we wanted then went and got just that for us. She made this experience wonderful and I can't thank her enough for all her help. I recommend Tricia to anyone that wants a no worry, no hassle car buying. Her great personality puts you at ease and she will make you feel comfortable in asking any questions. Even the stupid ones. I had plenty of them. You will walk away with what you want and the feeling of nothing but joy and happiness. Thank you again Tricia!! More

this dealership provided excellent service and the friendly sales people made this sale happen in a timely manner and I am very satisfied with my truck purchase, therefore I am very willing to recomme friendly sales people made this sale happen in a timely manner and I am very satisfied with my truck purchase, therefore I am very willing to recommend this dealership to my friends and family because of their overall customer service and the price of the truck More

I just recently purchased a brand new car through SUSQUEHANNA DODGE, and had nothing short of spectacular experience. This is the third vehicle I've purchased through this dealership, and each time, SUSQUEHANNA DODGE, and had nothing short of spectacular experience. This is the third vehicle I've purchased through this dealership, and each time, I have worked with Tricia Harrison. Tricia is a fantastic salesperson! She is an incredibly hard worker with a great sense of humor, and is always willing to go the extra mile. While my most recent experience with Tricia was exactly what I've come to expect from such a stellar associate, and dealership... the most shining example that comes to mind is when I purchased a new Jeep Wrangler from SUS DODGE last year. I contacted Tricia on Dec 31, that's right, New Year's Eve!... and told her I was interested in purchasing a new Wrangler. She told me to come in so we could sit down and discuss what specifically I was looking to get. I did so, and within about an hour (all due to Tricia's hard work), we had found the exact vehicle I was interested in. Unfortunately, the jeep was over an hour and a half away! Somehow, Tricia was able to get the Wrangler to the dealership by 10 that night (ON NEW YEAR'S EVE!!!) and told me that she could have it ready for me in the morning. I honestly thought to myself, "No way..It's New Year's Day! She'll be spending the day with her family". But sure enough, I showed up at SUS DODGE a little after 10am and there was Tricia, with my Jeep all ready to go! This simple little act spoke volumes as to her commitment to her customers, as well as to her character. It is for this reason (and many more), that I went first to Tricia and SUSQUEHANNA DODGE when I was yet again in the market for a new vehicle...... ..and I was not disappointed. More

The professional and courteous sales staff made buying my car a pleasure. So far I have made one visit to the service department for a minor issue and have found them to be as courteous and professional as car a pleasure. So far I have made one visit to the service department for a minor issue and have found them to be as courteous and professional as the sales department. I have no reservations recommending Susquehanna to others and will definitely return to them in the future. More