Susquehanna Chrysler Dodge Jeep Ram

Tricia has very unique customer service skills. She has the ability to make the customer feel at home and relaxed which I feel is important to get the sales process started. The quality of Tricia's work the ability to make the customer feel at home and relaxed which I feel is important to get the sales process started. The quality of Tricia's work is certainly acceptable "plus" as everything was processed in a timely fashion and accurate as well. Tricia's friendliness is top shelf. She makes you feel important as a customer and has the ability to take the edge off of any nervousness a customer may have during the purchase process. My overall experience was very pleasant so don't be decieved by a score of (4). I'm just one of those customers who feels there is always room for improvement. Pricing is a sore subject with me. I guess I'm getting to old for the haggling process. KBB is considered to be a reliable and accurate vehicle pricing tool. The vehicle I purchased was priced at $345.00 above MSRP? This is an indication to me that your dealership is more than willing to take advantage of a customer that comes through the door unprepared. More

Excellent response time! James replied to my initial email almost instantly and was a great help explaining the process, as well as our options. He was straightforward and focused on our wants and needs email almost instantly and was a great help explaining the process, as well as our options. He was straightforward and focused on our wants and needs, and didn't for a second waste our time with anything else. More

Cheyne was helpful with my decisions and did not pressure me. He offered me his advice and allowed me to make my own decisions. He was professional and had great customer service. me. He offered me his advice and allowed me to make my own decisions. He was professional and had great customer service. More

Tricia began her work with us by helping to negotiate a very good price on the car that we wanted. When we went to the dealership to finalize the deal, she was so friendly and sweet that she made the whole very good price on the car that we wanted. When we went to the dealership to finalize the deal, she was so friendly and sweet that she made the whole process painless. She is one of the most down to Earth and genuiune sales people I have ever met. I will recommend her to all of my friends! More

We purchased a 2012 AEV Jeep unlimited over the phone from Tricia Harrison. She sent awesome photos and answered all our questions and arranged for delivery to Missouri. Tricia is very professional with from Tricia Harrison. She sent awesome photos and answered all our questions and arranged for delivery to Missouri. Tricia is very professional with a great personality and made the buying process Fun. More

bought a used 2011 ss camaro from cheyne. he was great to work with and i would strongly reconmend him to my friends and others. work with and i would strongly reconmend him to my friends and others. More

Very customer focused and I got the car I wanted at a great price. I would highly recommend this dealership to my friends and familt. great price. I would highly recommend this dealership to my friends and familt. More

I felt very comfortable dealing with Trish. She answered all my questions honestly, it almost felt like she was working for me.Thanks again Trish for a fair deal. all my questions honestly, it almost felt like she was working for me.Thanks again Trish for a fair deal. More

Tricia made the process of purchasing a vehicle fast and painless. I enjoyed working with her very much. She is someone who I would consider a privlege to become friends with. painless. I enjoyed working with her very much. She is someone who I would consider a privlege to become friends with. More

Well first of all I am a senior citizen so that tells you that I have purchased many vehicles for myself, my spouse and children over the course of my life. As far as Susquehanna, I had heard many wonderful that I have purchased many vehicles for myself, my spouse and children over the course of my life. As far as Susquehanna, I had heard many wonderful comments about this dealership to the point that I wasn't certain any of it was true. Well true statements they were and much, much more. I had the most pleasant visits with Tricia and others there, with conversations up front about the vehicles as we searched for common ground, prices and financing to fun times that brought much laughter with stories of hobbies and trips to family times. These folks know customer service and will work to make your purchase successful for all concerned. I would highly recommend Tricia. She is a great listener and searches hard to fullfill your needs. Wonderful dealership and we would purchase from them again with no hesitation! Lloyd and Rebecca Glazer Marietta, PA More