Susan Schein Automotive
Pelham, AL
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Outstanding Customer Service!!! If you’re looking to purchase a vehicle, don’t look no further!! Susan Schein is your one stop shop for everything ( great service, financing, and If you’re looking to purchase a vehicle, don’t look no further!! Susan Schein is your one stop shop for everything ( great service, financing, and a large selection to choose from). Plus, the owner Eric will make it his priority to ensure your experience is one you’re never forget. Thanks Eric (owner), Johnny (Finance Manager) Chris (salesmen) and Clay (salesman) for exceeding our expectations!! More
easy pain free easy to talk to no pressure . I got a great deal and im very happy to have worked with Vicki. Ask for Vicki when you stop by and see for your self. easy to talk to no pressure . I got a great deal and im very happy to have worked with Vicki. Ask for Vicki when you stop by and see for your self. More
Straightforward Dealer was straightforward, no back and forth, and simple to speak to. Prices are on par and quality of vehicles very good. They have a good variety a Dealer was straightforward, no back and forth, and simple to speak to. Prices are on par and quality of vehicles very good. They have a good variety and the performance model that I was looking for. More
Bend over backwards Everyone was polite given my situation and did everything they could do to make sure I felt comfortable with the vehicle price and the vehicle itself. Everyone was polite given my situation and did everything they could do to make sure I felt comfortable with the vehicle price and the vehicle itself. They literally made it work when I thought it wasnt really possible. They all were polite and I never felt pressured to buy a vehicle. I have nothing but respect for themz More
Great He was a great salesman. He made sure I was taken care of. They were hospitable. They provided a way to purchase my car and make payments. I really en He was a great salesman. He made sure I was taken care of. They were hospitable. They provided a way to purchase my car and make payments. I really enjoyed the experience and was blessed to receive this car. I'll let people know about Susan Schein and I might be back in a few years to get someone else a car. More
Tha Truth!!!!!!🤩 I really enjoyed the atmosphere and the way these professional people took care of my situation. I am overly glad that i chose Susan Schein🙏🏽 I really enjoyed the atmosphere and the way these professional people took care of my situation. I am overly glad that i chose Susan Schein🙏🏽 More
Clean Car I like how clean the car was and how the car was reconditioned by making minor repairs and touching up the paint. I liked all the people I worked with I like how clean the car was and how the car was reconditioned by making minor repairs and touching up the paint. I liked all the people I worked with, they worked late to make a sale and didn't complain. I also like the free extended warrantee on the drive train. What I didn't like is how I initially didn't get the best price on the car, it had to be negotiated down but I understand everybody has to be paid and the staff there do a great job which is worth paying for. The other thing I didn't like is how I agreed to finance through Susan Schein to get a better price on the car because the interest rate was twice what I could get on my own. After the deal was done we drove off the lot and noticed the gas tank was on E. Vicki said she was going to fill it up but in the rush of finalizing the deal it was overlooked and we didn't go back, it took $30.00 to fill it up. The interest rate and the gas level in why I took off a star. I would recommend you to a friend but I would tell them finance somewhere else. More
Good experience Successfully negotiated price, very happy with my truck. They threw in a free maintenance plan for one million miles. And gave a written record of all Successfully negotiated price, very happy with my truck. They threw in a free maintenance plan for one million miles. And gave a written record of all work they did to the truck - fixed everything - all works great. More
Friendly service My salesman Henry was what I was looking for in a salesman. He was very laid back, didn’t hassle me and was very kind. My overall shopping experienc My salesman Henry was what I was looking for in a salesman. He was very laid back, didn’t hassle me and was very kind. My overall shopping experience was great! I highly recommend anyone looking for a good quality used vehicle to make Susan Schein their stop, they have a great selection and I was able to purchase what I was looking for. More
Review Mr. Carl was the best car salesman.! He knew his information and he was very helpful.! I would recommend him to anyone who looking for a car.! Big Kud Mr. Carl was the best car salesman.! He knew his information and he was very helpful.! I would recommend him to anyone who looking for a car.! Big Kuddos to Mr. Carl More