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Susan Schein Automotive

Pelham, AL

3.7
795 Reviews

3171 Pelham Pkwy

Pelham, AL

35124

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Showing 795 reviews

May 29, 2018

Excellent Service! Very transparent and honest practices. Very nice staff as well. Everything went smoothly and as expected. Car buying is a long and exhausting process. More

by Barbasnoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carl Rawls
May 29, 2018

Make up for bad experience. Great Company and salesman and Management. Johnny Watwood Made a bad situation at a different location that was not a good experience a much better ex More

by Breanna2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Watwood, Micah Nash
May 28, 2018

Refreshing Car Buying Experience! Thank you for not being a typical "car sales experience"! No overwhelming sales team. No pushy sales tactics. Refreshing to walk into a dealership More

by JSTABLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Godwin
May 28, 2018

Micah was wonderful Micah was very friendly and patient with me because I was not sure of what I wanted, he helped me find exactly what I wanted and needed. His customer More

by Sophia46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micah Nash
May 27, 2018

Outstanding! The entire staff was so accommodating. They did everything they could so we can get a good deal. Everyone was so committed! I loved the whole experien More

by BOBL2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
May 27, 2018

Excellent service Car does have a skip in it at low RPMs and missing original car mats that were in it when I test drive it. Thanks More

by No-Reply-fWT9XO2v
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Corley
May 27, 2018

So great! I had the best experience here!! Vicki was awesome and the whole team was so welcoming and kind! They were very attentive and made sure that we were t More

by oliviamae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
May 27, 2018

Great service, friendly staff, very courteous. Found a very nice truck in excellent condition. We did fine at Susan Schein, we will send people your way. More

by ajhenson06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Cooke
May 27, 2018

Honda Pilot Great job! Don did a terrific job and Johnny was also very thourough... I would recommend Susan schein to all my friends and family. Keep up the good More

by sarnold1185
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Traylor
May 26, 2018

The least painful car buying experience ever! I HATE buying cars. Susan Schein made this a very positive experience from the moment I entered the lot. Vickie Edwards was the perfect salesperson fo More

by Loren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki Edwards
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