Susan Schein Automotive
Pelham, AL
Filter Reviews by Keyword
By Type
Showing 795 reviews
Front end problems I had to pay for an alignment that I didn't feel like i should have had to pay for. My truck only has 30k miles on it I had to pay for an alignment that I didn't feel like i should have had to pay for. My truck only has 30k miles on it More
Professionalism CAN’T be Beat I can honestly say that I made friends with the gentlemen that assisted me for THREE days in order to make the purchase that I made. I never at one t I can honestly say that I made friends with the gentlemen that assisted me for THREE days in order to make the purchase that I made. I never at one time felt like I was being misled and although I occupied probably 10-12 hours of their time (including 1 hour after closing time), they never appeared bothered. I would recommend, scratch that.. I WILL be recommending Susan Schein to anyone I know that is looking to make an automotive purchase in the future. As for myself, I still have my salesman’s, Chris Godwin’s mobile phone number, and I will likely keep in touch with him in the future simply as a friend! Great service and great people. More
Really good experience. We had a great experience trading in our car and getting a new one. Car buying with kids can be intense but everyone there went above and beyond to ma We had a great experience trading in our car and getting a new one. Car buying with kids can be intense but everyone there went above and beyond to make it a wonderful experience. More
Excellent staff and management team The staff and management team was very professional and made the buying experience a very easy process. The selection of vehicles and pricing were imp The staff and management team was very professional and made the buying experience a very easy process. The selection of vehicles and pricing were important factors, as well. Thanks, More
Amazing dealership and very helpful salesmen and service dep Henry was very helpful and informative when I went in to look for a new vehicle. The buying process was very smooth and would definitely recommend oth Henry was very helpful and informative when I went in to look for a new vehicle. The buying process was very smooth and would definitely recommend others to give them a chance to sell you a vehicle. There was a small issue with my vehicle which they disclosed before the purchase. They took care of the issue and made sure I had a vehicle to drive while they were working on my vehicle. More
Fantastic experience I just want to thank everyone at this dealership for everything that they did to help me and my family out it was an amazing experience all the peopl I just want to thank everyone at this dealership for everything that they did to help me and my family out it was an amazing experience all the people were fantastic. Miss Georgia took the time explained everything to me and helped me get everything done and get it done right. Thank you to Johnny and to Eric and to everyone at the dealership for everything you did for me and my family More
Great experince Had a great experience with Henry. Very helpfu and great personality. David and Henry did everthing they could to get us the best deal posibble. Had a great experience with Henry. Very helpfu and great personality. David and Henry did everthing they could to get us the best deal posibble. More
Love my truck! I purchased a 2012 GMC Sierra from Susan Schein Automotive. Vicki Edwards and Johnny Watwood made it the easiest car buying experience ever. Thanks to I purchased a 2012 GMC Sierra from Susan Schein Automotive. Vicki Edwards and Johnny Watwood made it the easiest car buying experience ever. Thanks to all of the staff! More
Georgia was wonderful! Had the greatest experience with Georgia our sales woman! I would recommend her 100% She is a sweet & geniune person! Susan Schein is the way to go! Had the greatest experience with Georgia our sales woman! I would recommend her 100% She is a sweet & geniune person! Susan Schein is the way to go! More
First Car Buyer I was super nervous but they made everything wonderful and made buying my first car super easy. I will go back and buy from them again. I was super nervous but they made everything wonderful and made buying my first car super easy. I will go back and buy from them again. More