Susan Schein Automotive

Salesman was nice on first visit. Second visit he had an attitude. Third visit he was quite unprofessional. Sales manager was a jerk. Salesman told me he would replace windshield, b Second visit he had an attitude. Third visit he was quite unprofessional. Sales manager was a jerk. Salesman told me he would replace windshield, but when I came to pick up vehicle and reminded him of that, it all of the sudden became a big deal. Finally the sales manager looked at it and agreed to replace it but treated me like I was stealing from him. I ONLY bought the vehicle at your dealership because my wife wanted THIS particular vehicle. I did not get a “thank you” or a handshake or even one of your employees to actually speak to my wife and make sure she was satisfied with the vehicle. I am supposed to schedule the windshield replacement at the dealership next week. I am so disgusted with the lack of professionalism at your store that I wish you guys would just call Safelite and have them come to my house. And to top it off, the inside was not vacuumed before delivery. When I do take the Tahoe back to the dealership to get the windshield replaced, it will be that last time I set foot on your property again. I don’t expect red carpet……I expect decency, courtesy, professionalism, and at least an ounce of appreciation that I bought a vehicle there. Sadly enough, those 4 things were not part of the Susan Schein experience. Pretty sure this survey is a waste, but thanks for the opportunity to at least make a complaint. More

Jeremy Blalock is a morally bankrupt human. Very disappointed in the service and communication provided by Jeremy and his sales team. JD from the service department went out of his way to reme Very disappointed in the service and communication provided by Jeremy and his sales team. JD from the service department went out of his way to remedy a negative situation. He is a stand up man of integrity who genuinely has the customer’s future business in mind. I cannot recommend Susan Schein as long as decision makers lacking integrity like Jeremy are around. More

They worked unbelievably hard to get me financed done way more than I expected of them would recommend going to them 110% more than I expected of them would recommend going to them 110% More

Stolen went above and beyond to get us in the car we truly wanted. She worked tirelessly for us and her attitude was very positive. truly wanted. She worked tirelessly for us and her attitude was very positive. More

Great service department. Would tell anyone what a great service team you have there at Susan Schein Automotive. Would tell anyone what a great service team you have there at Susan Schein Automotive. More

Susan Schein is and great place to get and car the people was nice and respectful they treated me with the utmost customer service was nice and respectful they treated me with the utmost customer service More

I bought a car on April 10th and got home and so many things missing from the car. The car has been in there shop more than it was driven. I had to pay almost 1800 dollars when it was picked that I feel things missing from the car. The car has been in there shop more than it was driven. I had to pay almost 1800 dollars when it was picked that I feel was there fault More

Es un Diler que te ofrece atendimiento inmediatamente con las personas de buena experiencia mucha paciencia y sobre todo buenos vehículos de venta. las personas de buena experiencia mucha paciencia y sobre todo buenos vehículos de venta. More

They’re professional and efficient! I love the fact I can drive up and still leave out without being there for hours. I love the fact I can drive up and still leave out without being there for hours. More

I was satisfied with my purchase and Curtis Pharam was great with helping with my purchase. great with helping with my purchase. More