Susan Schein Automotive

Carl is awesome My salesman Carl Rawls worked his tail off to make sure that I drove off in this truck. Finance department treated me poorly though. First rate I wa My salesman Carl Rawls worked his tail off to make sure that I drove off in this truck. Finance department treated me poorly though. First rate I was given was extremely high. Did come back with a better rate, but why wasn't that the first one? Treated me like I was ignorant and said "are we done here?" When we were finished. Without even looking at me. Carl was awesome, other guy not so much. More

Horrible Can’t believe how they say something went bad and don’t call you before replacing then try to charge double. Not professional at all. Can’t believe how they say something went bad and don’t call you before replacing then try to charge double. Not professional at all. More

Easiest car buying experience I've ever had Drove all the way to Alabama from Florida to pick up a Corvette here. Was working with Henry from the get go when I first called in. Very simple buyin Drove all the way to Alabama from Florida to pick up a Corvette here. Was working with Henry from the get go when I first called in. Very simple buying experience, got pre approved and put a deposit down. No sales tactics, no gimmicks, Henry threw me the keys and told me to look at it, drive it and see how I like it. Was in and out within an hour. Would definitely recommend. More

Purchased a SUV I am very pleased with the true professionalism displayed by my salesmen Mr. Glenn Finley. He was very knowledgeable, courteous, patient and motivated I am very pleased with the true professionalism displayed by my salesmen Mr. Glenn Finley. He was very knowledgeable, courteous, patient and motivated on my behalf. Today it’s a rare fine to walk o to a dearlership or any place of business and find those characteristics. I am well pleased. More

Friendly and Disappointed Carl was very friendly and made us feel very welcomed. We love the car we chose! We left satisfied but when we looked at paperwork at home, we felt li Carl was very friendly and made us feel very welcomed. We love the car we chose! We left satisfied but when we looked at paperwork at home, we felt like they had taken advantage of us. I have learned a valuable lesson and take complete responsibility for not paying better attention to paperwork. More

Screwed me into a terrible deal Put me in a high interest loan after bankruptcy. Told me to go back in a year to refinance or get a new loan. When I contacted them they would not ret Put me in a high interest loan after bankruptcy. Told me to go back in a year to refinance or get a new loan. When I contacted them they would not return my calls. They knew they got me in a horrific mess and left me with it. Prestige was the finance company that I am still dealing with after repo. This dealership took advantage of my situation. More

Customer service Henry gave us excellent customer service and we would highly recommend him to family and friends. Hats off to you Henry. Thank you very much. Henry gave us excellent customer service and we would highly recommend him to family and friends. Hats off to you Henry. Thank you very much. More

Terrible experience and even worse service vehicle we purchased despite receiving terrible service has issues that were never disclosed. test drive we never exceeded 60mph after purchasing we d vehicle we purchased despite receiving terrible service has issues that were never disclosed. test drive we never exceeded 60mph after purchasing we did constantly whistles. More

Really good Chris Goodwin was really great working with me he treated me with respect he was honest and I feel like he gave me a good Fair Deal Chris Goodwin was really great working with me he treated me with respect he was honest and I feel like he gave me a good Fair Deal More

Garry Tatum was great Give that man a raise. He did an awesome job for us! He even stayed late. David was great as well. These employees did a great job. Give that man a raise. He did an awesome job for us! He even stayed late. David was great as well. These employees did a great job. More