Susan Schein Automotive
Pelham, AL
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Terrible after you purchase Had my car a little over a year warranty didn’t cover anything and after I paid $680 the problem reoccurred the same day pissed. Had my car a little over a year warranty didn’t cover anything and after I paid $680 the problem reoccurred the same day pissed. More
The best experience I have ever had!!! Ben and Chris are the best they explained everything to me in detail ... Ben go TV me me a really great interest rate with a credit union .. I would d Ben and Chris are the best they explained everything to me in detail ... Ben go TV me me a really great interest rate with a credit union .. I would definitely recommend them to anyone even if your credit is not great? More
Repair facility Service department did a great job getting my car ready as soon as possible as well as keeping me updated on the status of the repair Service department did a great job getting my car ready as soon as possible as well as keeping me updated on the status of the repair More
Oh Henry the Great Henry Corley did a very good job of selling the car to Jared. He’s once helped me buy my 2002 Altima I traded in and helped me with this one. Will con Henry Corley did a very good job of selling the car to Jared. He’s once helped me buy my 2002 Altima I traded in and helped me with this one. Will consider him in the future! More
Great Experience This was my first time buying a car from a dealership. I was nervous coming into it, but Garry was very helpful. Not once did he make me feel like I h This was my first time buying a car from a dealership. I was nervous coming into it, but Garry was very helpful. Not once did he make me feel like I had to buy a car from him, but after allowing me to take the vehicle on two test drives, and knocking the price down a bit I felt comfortable making the deal. I highly recommend buying here. More
Professional, excellent service. The service I recieved today was an expression of excellence from Susan Schein employees. 4/19/2019. From the time I pulled onto the lot, Mr. Corley The service I recieved today was an expression of excellence from Susan Schein employees. 4/19/2019. From the time I pulled onto the lot, Mr. Corley was there to help. More
Great deal We bought a car here in March. Had Mr. Henry to keep his eye out for a work truck for my husband. About 6 weeks later he called and said he had one. We bought a car here in March. Had Mr. Henry to keep his eye out for a work truck for my husband. About 6 weeks later he called and said he had one. Best deals and best prices around. Wonderful helpful salesman. Love Susan Schein. More
Fantastic buying experience We could not be happier about our car buying experience at Susan Schein Automotive. Our sales associate was Brianne Steward and she was wonderful. We could not be happier about our car buying experience at Susan Schein Automotive. Our sales associate was Brianne Steward and she was wonderful. Brianne followed up with us immediately following our online inquiry and maintained consistent and helpful communication throughout the buying process. We truly had a no hassle buying experience. We told them the price we could afford and Ben Sumter, Manager, made the deal happen right on the spot. We will definitely be back to buy our next car and will share our great experience with all of our friends and family members when they are car shopping. Thanks Brianne and thanks Susan Schein Automotive! More
Poor Service 6 six weeks after purchasing the vehicle the transmission started acting funny I had to do most of the legwork with the warranty company and the deale 6 six weeks after purchasing the vehicle the transmission started acting funny I had to do most of the legwork with the warranty company and the dealership would never return my calls my vehicle was in their service department for 1 month and 1 day I will say after getting Mr. Watwood involved he did get the issue resolved fairly quickly More
Buick Enclave They need customer service training for several members of the staff. Vickie promised serval things and had not delivered the items yet. Will not retu They need customer service training for several members of the staff. Vickie promised serval things and had not delivered the items yet. Will not return calls any longer More