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Susan Schein Automotive

Pelham, AL

3.9
795 Reviews

3171 Pelham Pkwy

Pelham, AL

35124

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Showing 795 reviews

April 26, 2019

Terrible after you purchase Had my car a little over a year warranty didn’t cover anything and after I paid $680 the problem reoccurred the same day pissed. More

by BRIANNAB1210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heidi Allen, Angel Quijano
April 26, 2019

The best experience I have ever had!!! Ben and Chris are the best they explained everything to me in detail ... Ben go TV me me a really great interest rate with a credit union .. I would d More

by Shaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben , Chris Godwin, Brianne Steward
April 25, 2019

Repair facility Service department did a great job getting my car ready as soon as possible as well as keeping me updated on the status of the repair More

by AMYPRATT9869
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Watwood
April 24, 2019

Oh Henry the Great Henry Corley did a very good job of selling the car to Jared. He’s once helped me buy my 2002 Altima I traded in and helped me with this one. Will con More

by JaredTom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Britt, Pat Dunlevy, Henry Corley
April 21, 2019

Great Experience This was my first time buying a car from a dealership. I was nervous coming into it, but Garry was very helpful. Not once did he make me feel like I h More

by DTRatliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Tatum
April 19, 2019

Professional, excellent service. The service I recieved today was an expression of excellence from Susan Schein employees. 4/19/2019. From the time I pulled onto the lot, Mr. Corley More

by CBStephens40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Corley
April 18, 2019

Great deal We bought a car here in March. Had Mr. Henry to keep his eye out for a work truck for my husband. About 6 weeks later he called and said he had one. More

by hickorychickranch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Corley
April 18, 2019

Fantastic buying experience We could not be happier about our car buying experience at Susan Schein Automotive. Our sales associate was Brianne Steward and she was wonderful. More

by rshaynes55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Sumter , Brianne Steward
April 17, 2019

Poor Service 6 six weeks after purchasing the vehicle the transmission started acting funny I had to do most of the legwork with the warranty company and the deale More

by Heath.Bowen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Watwood, Chris Godwin, Heidi Allen, Daniel Cuffie
April 17, 2019

Buick Enclave They need customer service training for several members of the staff. Vickie promised serval things and had not delivered the items yet. Will not retu More

by SONIAWILKINS16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Vicki Edwards, Carl Rawls
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