Susan Schein Automotive
Pelham, AL
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2014 Challenger Excellent dealership. I recommend it to everyone. When we were finishing our deal it was very late in the afternoon after closing time even. Everyone Excellent dealership. I recommend it to everyone. When we were finishing our deal it was very late in the afternoon after closing time even. Everyone worked after hours to finish everything up More
Once they get your money its over and done! Before buying my car I could call anybody at dealership on cell and business phone, after purchase everyone went into hiding and would not answer the Before buying my car I could call anybody at dealership on cell and business phone, after purchase everyone went into hiding and would not answer the phone. Went to tag place a week later and stood in long line, got up to window and title was void. Tried to call dealer, no one out of four people were available. Had to go out to car and try to call, also DMV tried to call to get new title faxed over to DMV. Couldn't find anyone to help. Also left cd in my trade in and talked to them for a week couldn't get any help retrieving it, they fooled around and car was sold. Bought two cars from them, not anymore. Went in to talk to manager and they offered me to clean my already clean one week old new car or a car wash. That really makes up for all the Stress I went thru leaving work early and going thru all that. Are you kidding me! More
Excelente experiencia Recibimos un trato muy amable y cordial de Ángel Quijano y David Rivera nos dieron varias opciones y encontramos lo qué estábamos buscando los recomen Recibimos un trato muy amable y cordial de Ángel Quijano y David Rivera nos dieron varias opciones y encontramos lo qué estábamos buscando los recomendamos. More
Very low pressure and easy to deal with everyone I've been looking for the "perfect" truck for a few months and happen to see the one I bought the other day, they let me take it home for the night fo I've been looking for the "perfect" truck for a few months and happen to see the one I bought the other day, they let me take it home for the night for an extended test drive and it was perfect! Already had my financing done but we let them see if they could do any better and they got us a better rate and terms so my payment was lowered! They made us feel like we were the only customers there and made this purchase so easy! More
Amazing brianne was super fast and super professional the whole time I shopped with her. I purchased a Ford Taurus from her and she was very knowledgeable abo brianne was super fast and super professional the whole time I shopped with her. I purchased a Ford Taurus from her and she was very knowledgeable about the vehicle and the others that she had to offer in my price range. very glad she made it all happen!!! I look forward to purchasing another vehicle from her in the future, nothing less than a 5 star review for her! if you are looking for a hassle free experience, ask for Brianne Steward at Susan Schein! She’s great! More
Absolutely amazing experience I called ahead with my info and when I arrived Vickie and Angel already had cars that were in my price range and ready to test drive. I never thought I called ahead with my info and when I arrived Vickie and Angel already had cars that were in my price range and ready to test drive. I never thought it could be so easy to get just the right car. Vicki was set on helping me and my family get something nice and affordable. I drove off with a car nicer than I expected. I enjoy driving everyday and can't say thank you enough More
Great staff From the sales to the finance department the staff makes the vehicle purchasing process easy and painless. Great truck selection and they provide a Ca From the sales to the finance department the staff makes the vehicle purchasing process easy and painless. Great truck selection and they provide a Carfax. Couldn't have been happier doing business with them. More
Henry was very knowledgeable and a pleasure to work with. ALL of the employees, beginning with Amanda, to Henry, to Pat were very professional as well as knowledgeable. I was impressed with WDJC music playing ALL of the employees, beginning with Amanda, to Henry, to Pat were very professional as well as knowledgeable. I was impressed with WDJC music playing throughout our visit. My wife and great grandson were offered snacks & water, while we finished up. We would HIGHLY recommend the Susan Schein dealership to my friends who are looking to purchase a vehicle. I want to thank Henry for all his help in the purchase of our new car. Bob Hall More
All business Absolutely would not move on the price . Looked at and drove the Yukon in the rain and I didn't notice the paint had several ruff spots. They agreed t Absolutely would not move on the price . Looked at and drove the Yukon in the rain and I didn't notice the paint had several ruff spots. They agreed to touch up the paint and buff it out. More
Concern I had a good experience, but when I came back for a couple of concerns I was kind of push around a lil, still haven got a call what was promise to me I had a good experience, but when I came back for a couple of concerns I was kind of push around a lil, still haven got a call what was promise to me so I’m going to take matter in my on hands. But over all it was ok. More