Susan Schein Automotive
Pelham, AL
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Carlos was extremely nice from the first moment I stepped into the dealership office till the final sale. He explained everything thoroughly and is very knowledgeable. He’s a great asset to the dealership. W into the dealership office till the final sale. He explained everything thoroughly and is very knowledgeable. He’s a great asset to the dealership. We need more salesmen like him in the world. More
2017 BMW 530 I comes oem with runflat tires. I knew the tires were worn but they were not runflat tires! You guys let me leave without a spare or a jack. A flat would require a tow to buy tires. I knew the tires were worn but they were not runflat tires! You guys let me leave without a spare or a jack. A flat would require a tow to buy tires. I know you didn't have to tell me about the tires not being runflats, but it would have been nice of you. More
We had a great experience at Susan Schein. We didn’t spend all day the dealership like we have in the past at other dealerships. The staff was very friendly and courteous. Our salesman Shan We didn’t spend all day the dealership like we have in the past at other dealerships. The staff was very friendly and courteous. Our salesman Shane Locke went above and beyond to answer all of our questions to ensure we had a terrific care buying experience. I will definitely recommend Susan Schein to our friends and family. Thank you all, we will definitely buy from you in the future! More
Zach made the experience easy and as quickly as possible. He made sure to check anything we saw that needed to before we drove off of the lot with it to set our minds at ease with the purchase. He made sure to check anything we saw that needed to before we drove off of the lot with it to set our minds at ease with the purchase. More
When you are lied to by the service manager and told that technicians went through all points of your car that you was having issues with to be lied to your face when you questioned her about about the loca technicians went through all points of your car that you was having issues with to be lied to your face when you questioned her about about the location of something and she said honesty they couldn’t find it in the first place yeah they are very incompetent of the job and duties More
Nice selection of vehicles at reasonable prices. Appreciate staff listening to my needs, & being straightforward and easy to deal with. The best experience I had at a dealership searching for this c Appreciate staff listening to my needs, & being straightforward and easy to deal with. The best experience I had at a dealership searching for this car by far. More