Susan Schein Automotive

Good experiance They went out of their way to do this deal and make sure I was happy so I would strongly recommend Henry and all the staff there They went out of their way to do this deal and make sure I was happy so I would strongly recommend Henry and all the staff there More

Excellent Customer Service Experience We purchased a vehicle from Susan Shein after visiting several other well known dealerships in Pelham and Birmingham. We must say Susan Schein Automot We purchased a vehicle from Susan Shein after visiting several other well known dealerships in Pelham and Birmingham. We must say Susan Schein Automotive exceeded our expectations of exceptional customer service and treated us with the utmost courtesy and respect and was very attentive to our needs. We encountered a cosmetic issue with the vehicle and Susan Schein went above and beyond to meet our expectations. Thank you Susan Schein Staff for turning our previous bad encounters with other dealerships from "sour lemons to to sweet chilled lemonade." We highly recommend Susan Schein to meet your automotive needs. More

Great job Great company ! Great job they went above and beyond! They really try to help the customer out!They even mailed me a extra key for free! Great company ! Great job they went above and beyond! They really try to help the customer out!They even mailed me a extra key for free! More

Very patient This was the most expensive car I have ever purchased which caused me to be a good bit nervous. Henry was very patient and let me take the car with me This was the most expensive car I have ever purchased which caused me to be a good bit nervous. Henry was very patient and let me take the car with me a few times so I could make sure it was the one I wanted. More

Henry is the salesman to ask for! Susan Schein has a very wide selection of vehicles to choose form. Some vehicles are already equipped with aftermarket accessories that make their veh Susan Schein has a very wide selection of vehicles to choose form. Some vehicles are already equipped with aftermarket accessories that make their vehicles look great. My salesman was great and very easy to talk to. More

Great experience with great people , Henry was awesome Great experience with Henry and with the finance guys. They helped us get what we needed price wise and we now have a great new car. Great experience with Henry and with the finance guys. They helped us get what we needed price wise and we now have a great new car. More

Great experience I had a great service experience...i needed oil change and they let me know I had a bad tire and gave me great prices for two tires I had a great service experience...i needed oil change and they let me know I had a bad tire and gave me great prices for two tires More

The silver bullet Henry was super helpful in getting me my new car at a price i could afford, the staff was professional and good to work with. Would recommend anyone l Henry was super helpful in getting me my new car at a price i could afford, the staff was professional and good to work with. Would recommend anyone looking for a car to go to Susan schein More

Phenomenal Vicky was very knowledgeable about any vechile that I had a question about!! Excellent salesperson!! Will definitely be my go to for another car searc Vicky was very knowledgeable about any vechile that I had a question about!! Excellent salesperson!! Will definitely be my go to for another car search experience! More

Trade in Fast, friendly and professional. Came in with my deceased fathers truck as a trade in and, was given top dollar. This would have made my dad proud to Fast, friendly and professional. Came in with my deceased fathers truck as a trade in and, was given top dollar. This would have made my dad proud to see us in a newer model. Would recommend this dealership to anyone. More