
Susan Schein Automotive
Pelham, AL
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Delorean was an amazing salesman to me when I brought my Maxima from Susan Schein!! Him and the whole team made me feel confident I was getting a great deal and I was very pleased with my purchase and love Maxima from Susan Schein!! Him and the whole team made me feel confident I was getting a great deal and I was very pleased with my purchase and love my new car!!! More
Gregory was fantastic. He was very helpful throughout my entire buying experience. He was very knowledgeable about all the cars and helped me pick the perfect car for me! I will definitely be back!! entire buying experience. He was very knowledgeable about all the cars and helped me pick the perfect car for me! I will definitely be back!! More
No hassles, great businessman he helped me with The purchase of a great reliable vehicle that I needed. Great Car purchase experience ! Recommend it to anyone who wants to be treated fair, while lookin purchase of a great reliable vehicle that I needed. Great Car purchase experience ! Recommend it to anyone who wants to be treated fair, while looking to purchase a car More
I love my car! I received friendly service and my sales guy was great. Supervisor was helpful and efficient. Thank you guys very much! Was a pleasure! guy was great. Supervisor was helpful and efficient. Thank you guys very much! Was a pleasure! More
I took my car in for a wheel lock issue. Caleb helped me through the process, and I couldn't have been more pleased with the service. 5 out of 5 stars for customer service, and repair work. through the process, and I couldn't have been more pleased with the service. 5 out of 5 stars for customer service, and repair work. More
Kenya was a lovely sales person. I enjoyed working with her and cutting up with her. She made me feel like family and I couldn’t ask for a smoother process. Kenya you the bomb and thank you for everything her and cutting up with her. She made me feel like family and I couldn’t ask for a smoother process. Kenya you the bomb and thank you for everything you did when I didn’t think it could be done! If anyone is looking for a vehicle I would so recommend Kenya. Very honest and straight forward. Thank you again! More
Worst decision we have ever made by purchasing from this dealer. Make sure EVERYTHING is correct and working before any paperwork is signed! Was told they would make things right and nothing but excuses. dealer. Make sure EVERYTHING is correct and working before any paperwork is signed! Was told they would make things right and nothing but excuses. More
Management was very disorganized, customer service was horrible. They also let me leave the lot with a set of rims and tires after I signed my contract and then attempted to get them back. I think the man horrible. They also let me leave the lot with a set of rims and tires after I signed my contract and then attempted to get them back. I think the management team handled it very unprofessional. Will not recommend anyone to this dealership at all. More
I was taking my wife to Grandview for pre surgery registration when we stopped for gas the car wouldn’t come out of park. I called the dodge dealership told them my situation and was told it would be registration when we stopped for gas the car wouldn’t come out of park. I called the dodge dealership told them my situation and was told it would be 3 days before they could even look at it. I called Susan Schein and talked with Paul he ask me if I needed a tow. I told him AAA was sending one he said bring it here we’ll do what we can to get you going. He searched for the part and had to send someone for it. It took most of the day but they got my car fixed. You don’t find service like this everyday. Thank You. Steve More