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Susan Schein Automotive

Pelham, AL

3.9
795 Reviews

3171 Pelham Pkwy

Pelham, AL

35124

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Showing 795 reviews

September 06, 2020

Overall experience was A+ only thing I didn’t get my fill up on gas🤦🏽‍♀️ but other than that I’d recommend this dealership in the future More

by msdb1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEREMY BLALOCK, Albert Hendershot
September 05, 2020

Great customer service and attention to detail. Thank you for all your help in finding the right car for me. I highly recommend this team! More

by Lauriewoodham440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Luster, Albert Hendershot
September 04, 2020

Shane was very professional, informative about the car I bought. I was very pleased with his service & getting me approved for my loan. Will refer! More

by Kaycmaker0456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jacks, Shane Locke
September 01, 2020

We were in the market for a truck and Greg answered the phone and we told him which one we wanted. When we pulled up, he already had it cranked and ready for us to see. From start to finish, Greg went abov More

by DavidR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JEREMY BLALOCK, GREG WEBB
August 24, 2020

They have fantastic employees the help as much as the ru can I really appreciate Delorean and Kenya they did all that they can do to put my in a 2019 Dodge Charger and It’s very nice thank you all More

by Jordancohill21@gmail.com
Recommend Dealer
Yes
Employees Worked With
Kenya McGilberry, DELOREAN WILLIAMS
August 24, 2020

Robert was soooooo excellent. I went online looked up what I wanted and he put me in it with no problems. He’s a very genuine individual and I jus met felt like I knew him my whole life. Im definitely re More

by Tashia B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT MALLOY
August 18, 2020

I had a great experience with Service! The transition from coming in to leaving with the vehicle was smooth, organized and proactive! Communication was superb. More

by Laura H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Borge / Caleb
August 11, 2020

Received great customer service and customer care from Kenya at Susan Schein. She made trading my car quick and painless! Everyone was very attentive. Thank you! More

by jblanebroadwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenya McGilberry, JEREMY BLALOCK
Aug 18, 2020 -

Susan Schein Automotive responded

Thank you so much

August 10, 2020

Delorean williams was very courteous and helpful in assiting me on helping make a selection on my new car he's a great sales rep. More

by Vernetta Sager
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd,Morris , DELOREAN WILLIAMS
August 10, 2020

Great salesman very helpful and knowledgeable will gladly refer him to others for business.. Great on following up with vehicle satisfaction.. Salesman of the year More

by ENCTaxes
Recommend Dealer
Yes
Employees Worked With
JEREMY BLALOCK, DELOREAN WILLIAMS
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