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Susan Schein Automotive

Pelham, AL

3.8
795 Reviews

3171 Pelham Pkwy

Pelham, AL

35124

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Showing 795 reviews

October 08, 2022

Pretty easy process. I was only able to come to the dealership late and they stayed late to complete the deal More

by katjo1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis, GREG WEBB
October 01, 2022

This was the worst experience possible! I have never seen an business so unorganized and unprofessional. I will never return for anything! They had my truck for 4 months. Absolutely horribl More

by Mikejwhitson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JD
September 28, 2022

Zac was very courteous, knowledgeable and helpful. He helped me find a great car and a great deal. More

by Jloliver121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMY BLALOCK, GREG WEBB, ZACH WHITTEMORE
Sep 29, 2022 -

Jloliver121 responded

Thank you!

September 17, 2022

I haven’t bought a car in years and I was nervous. This was a great experience. Thanks!!!!! More

by jmcdaniel8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Tatum
September 14, 2022

It was a great experience. Devin was super helpful in helping me get into the car that I liked ! And everyone that was there at the time was super nice as well . More

by daysijimeneZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG WEBB, DEVIN CHAPMAN
September 12, 2022

I did a trade in on my car everyone was so nice very professional thanks for putting me in a nice car I love it More

by Finkleyshiniece
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Locke AND Curtis parham 111 , GREG WEBB
September 07, 2022

Steve is amazing! Full of drive and so helpful. You can tell he take his job serious. Will recommend anyone to him. More

by leionah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVEN KAGIA
August 27, 2022

Carlos worked very hard to get us the right truck. He was very kind and professional and made sure we were completely satisfied before we left the lot. More

by Bpoe8988
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARLOS LONDONO
August 26, 2022

Kinda disappointed with Service dept. Bought car in 10-21 something pulling battery down couldn’t trace problem. Carlos offered us a deal we couldn’t reject. VERY HAPPY More

by Thelma Woodruff
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CARLOS LONDONO
August 22, 2022

I will not recommend this dealership to anyone else. Ive bought 6 cars from them and they wanteven honor what they said they would do. I had to go back up to the dealership and make them do what they s More

by sealstim11
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Rivera
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