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Susan Schein Automotive

Pelham, AL

3.9
795 Reviews

3171 Pelham Pkwy

Pelham, AL

35124

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Showing 795 reviews

December 31, 2020

Very patient and pleasant did not try to rush you into buying a vehicle and ran only one credit check with their financial company very happy customer More

by llevy25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
katie Wornick, Wesley Luster
December 30, 2020

I’m very disappointed with myself. My credit was challenging but I regret purchasing my dream car from Susan with hail damage and a dent. The manager told me they would do everything they could to f More

by crybaby
Price
Recommend Dealer
No
Employees Worked With
Paul Borge
December 28, 2020

Very friendly good customer service worked hard to get me the car every one was nice very helpful and professional thanks for everything I will recommend this place More

by Djuanabee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Locke
December 24, 2020

Robert again displayed an amazing level of professionalism. He had a can do spirit when working out our deal and never lost focus of what we wanted. More

by MCARIGNAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David- General Mgr, ROBERT MALLOY, Wesley Luster
December 20, 2020

Robert Malloy exemplified professionalism! He was like dealing with family . I was able to Meet our needs and did his very best to accommodate our needs for this purchase More

by MCARIGNAN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT MALLOY
December 09, 2020

A good dealership, willing to to do whatever it takes to make the sale and satisfy the customer. I got the world class sports car I always wanted. More

by Stateoftheartt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Borge, Shane Locke
December 06, 2020

They are Super nice and very professional. Super responsive in our conversation and have a good and fast transactions. Love the good vibes and friendliness. More

by koreinai1987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT MALLOY
Dec 06, 2020 -

Susan Schein Automotive responded

Thank you. We greatly appreciate your feedback. It is our goal that everyone feels good energy and have a positive outcome with each visit to our dealership. Thank you.

November 24, 2020

Shane was absolutely amazing. He took the time to get to know us and made us feel at easy with the entire process! Highly recommend him and this entire establishment! More

by Jtschaefer8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Locke
November 21, 2020

Excellent customer service and first class professionalism. I will be giving referrals to my family and friends. Paul and Caleb took care of my service needs in a timely manner. They also made More

by rchildress50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Borge
November 18, 2020

After having a minor issue with my purchase. I received great help from Natali and the management team to resolve the issue. This was my second purchase from Susan Schein, I would definitely refer my frien More

by catrina c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natali Gonzalez
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