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Susan Schein Automotive

Pelham, AL

3.9
795 Reviews

3171 Pelham Pkwy

Pelham, AL

35124

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Showing 795 reviews

May 06, 2021

Wonderful Experience Friendly/Professional/Knowledgeable Staff All the paperwork was ready to be signed when we arrived. We were done in approx. a 1 hr 30 min More

by tiffanyoallen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Locke
April 25, 2021

Great experience. The salesman, Chris,was very informative and helpful. The service was timely. Everyone was courteous and welcoming. I would definitely recommend Susan Schein. More

by jelslj33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Steele
April 22, 2021

Everything went good but having issue with navigation and can't get anybody to return phone call to resolve the situation. Not a big issue, just need it fixed More

by Shanec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Locke
April 17, 2021

All the people were very friendly and helpful. The only down side was how long it took to process everything. We were there from 10:30am to 3:30pm. More

by judyatkins79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and the finance guy. I forgot his name but his son is Gunner, Natali Gonzalez
April 14, 2021

I absolutely love my Kia Soul! They made the entire process quick and easy! Would highly recommend this place to anyone in the market for a vehicle! More

by Jessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Piedra, GREG WEBB
March 13, 2021

Everyone that I came in contact with was absolutely great! I will be back! Jeremy worked things out to my needs and made it work. More

by Drmcicles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Borge, JEREMY BLALOCK, GREG WEBB
March 03, 2021

This dealership is Awesome with a capital A. I will be letting all my family and friends know about this dealership and whoever else wants to know where I got my car from More

by Jacolby Caldwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natali Gonzalez, JEREMY BLALOCK
February 28, 2021

We were treated with a most courteous & friendly salesman that showed us a lot of respect & offered us water or soft drinks while applying for our car loan. Wesley the finance manager was very helpful & acte More

by Dlynn_sterling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garry Tatum, Wesley Luster
February 25, 2021

Great service and nice people to do business in. This was the second vehicle my wife and I have purchased from there within the last year. Natali Gonzalez was exceptional both times! More

by brandiandkeith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Natali Gonzalez
February 24, 2021

My experience from the beginning has been awesome! Everyone I came in contact with has went over and above for me. Thanks to all!! Greg and Paul, y’all are awesome! Thank you guys so much. More

by Drmcicles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Borge, JEREMY BLALOCK, GREG WEBB
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