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Susan Schein Automotive

Pelham, AL

3.9
795 Reviews

3171 Pelham Pkwy

Pelham, AL

35124

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Showing 795 reviews

June 16, 2021

Gary Tatum was patient, professional and worked non stop to find the exact truck I needed. I will never use anyone else for my future vehicle purchases. More

by chris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Godwin
June 06, 2021

I am very please with the customer service here at Susan Schein. Greg greeted us with excellent service. Most of all we get to ride away in our very own 2015 BMW. Thank you so much More

by Lytoniafoy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG WEBB
May 31, 2021

I don’t really have anything good to say so I figure it is best to just keep my opinions to myself. Only good thing about it is that I did get my owners manual as promised. I will never purchase another ve More

by Rebeccawestbrook31
Recommend Dealer
No
Employees Worked With
GREG WEBB
May 31, 2021

Very friendly. Get you in and out in no time. Greg is the best very nice they work with you through anything. Definitely will be back again More

by Nicollette.Fowler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG WEBB
May 30, 2021

Greg did a wonderful job in making our purchase easy with no delays. While other dealers were charging way more than the value price, Susan Schein sold me a vehicle that my bank was happy to loan their askin More

by jrloyd78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GREG WEBB
May 26, 2021

My visit was to the Service Department. I have an 11 year old Impala but they have managed to help me keep it going. Always good diagnostics and repair to follow well done. Contact persons are profession More

by ED.CARRICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh
May 26, 2021

Everybody there was nice and friendly they work very hard to get me into a car I always wanted I'm grateful for their help. More

by Ceasar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMY BLALOCK, GREG WEBB
May 26, 2021

The people working here are top notch employees and do the best to make sure their customers are satisfied with their service. Thank you again! More

by dlynn_steling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wesley Luster
May 25, 2021

I knew exactly what car I wanted and Leanne & Jermey made it happen ! So thankful for these people! Super fast friendly service ! Would highly recommend ! More

by MellyMel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JEREMY BLALOCK, Leanne Lewis
May 09, 2021

I've had the pleasure of purchasing my Lexus through you all at a phenomenal price. The service was friendly, quick, no hassle, and I also found a great mechanic through your service center. I will definite More

by B. Wolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ROBERT MALLOY, GREG WEBB, Mike Jacks, Cole Crumpton, Albert Hendershot
May 09, 2021 -

B. Wolfe responded

Thank you Susan Schein Automotive!

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