Surf City Nissan

First Class I’ve been to Surf City Nissan for service and I felt compelled to purchase from them. Service, sales, floor, and finance are all the best in the busin I’ve been to Surf City Nissan for service and I felt compelled to purchase from them. Service, sales, floor, and finance are all the best in the business. It was a pleasure to give them my business and support their team. I look forward to seeing them again. More

Trade my old car I went to surf city Nissan of Huntington Beach. Wanted to know what was necessary for me to trade in my car. I had a used Nissan Versa and got a bran I went to surf city Nissan of Huntington Beach. Wanted to know what was necessary for me to trade in my car. I had a used Nissan Versa and got a brand new Nissan sedan with a wonderful deal. The service of David the store manager that helped me was fantastic, I highly recommend this place. Couldn’t be more happy with my car. More

Amazing service helping me my first lease! Staff was helpful and knowledgeable with my new lease. They worked within my budget to get me what I wanted. I highly recommend this service! Staff was helpful and knowledgeable with my new lease. They worked within my budget to get me what I wanted. I highly recommend this service! More

Over Joyed My expirence here was great! Everything was managed in great hands and was able to get me into a vehicle I can enjoy! Thank you Ricardo and Steve! My expirence here was great! Everything was managed in great hands and was able to get me into a vehicle I can enjoy! Thank you Ricardo and Steve! More

Tried To Charge Me $2,800 For Smog Repair I regret having to write this negative review for I've been a customer of Surf City Nissan for over 10 years and they have always treated me more than I regret having to write this negative review for I've been a customer of Surf City Nissan for over 10 years and they have always treated me more than fair. Unfortunately many of the service managers I used to work with are no longer there and could be the reason I had an unpleasant, and almost very costly, experience. I took my '05 Altima in for a smog check/repair as one of the smog monitors, the catalyst monitor, would not go to the "ready" state required to successfully complete a smog test. I had taken my stock catalytic converters off and replaced them with other converters hoping to correct the monitor but to no avail. I told them I had my original converters but the service representative told me that, no, once they were taken off they could not be re-installed. I was told new, Nissan factory original, catalytic converters had to be installed at a total cost, including labor, of approx. $2,800.00... half the value of the car. Fortunately for me I know a lot about autos and do a lot of work on them myself and have since I was a kid. I knew the logic made no sense... the logic, as they told me, that the 'computer' knows when the catalytic converters have been removed and won't allow them to be re-installed. I knew that was total BS since the 'computer' has no way of monitoring the catalytic converters other than measuring the gases going into and out of the converter. The 'computer' has no way of knowing what brand of catalytic converter is installed... only if it is working or not. Even though I argued this point they insisted I was wrong and I would have to pay or I would never pass smog. Well, suffice it to say I re-installed the original catalytic converters and it finally switched to the "ready" state and I passed smog. They were willing to rip me off, a loyal customer who's written excellent reviews for them in the past, for almost $3,000.00 without giving it any thought whatsoever. What's sad too is I know one of their excellent mechanics/technicians back in the garage and I know he knows better but just echoed what they said. I can only deduce they have been instructed to make the Service Department much more profitable than it already is and 'anything goes'. I will not be going back and that's too bad since I really liked everyone there... before now that is. More

Awesome experience in the service department!!! I just want to thank Surf City Nissan for their excellent service!! The service advisor (Dan) that helped me was very professional. Very informative a I just want to thank Surf City Nissan for their excellent service!! The service advisor (Dan) that helped me was very professional. Very informative about what was going to be done to my vehicle. Thank you for the excellent service that I have received . I would recommend my family and friends . Thank you for the awesome service!!!! Tina More

CAR DAMAGED WHILE IN FOR AN OIL CHANGE BE CAREFUL MY CAR WAS HIT DURING SERVICE....... My car received complementary damage to my front number while in for service. This happened two mont BE CAREFUL MY CAR WAS HIT DURING SERVICE....... My car received complementary damage to my front number while in for service. This happened two months ago and has still not been resolved. Service manager ( rude ) attempted a fix but is not satisfactory. I have other options to have my car worked on and will not go back to surfcity nissan service. I had been a customer here for over 12 years, meant nothing. Check your car More

New car 2017 I was in a hurrt and needed a xar asap Brenda helped make this a good experience and went the extra mile enjoyong my new 2017 sentra rs I was in a hurrt and needed a xar asap Brenda helped make this a good experience and went the extra mile enjoyong my new 2017 sentra rs More

Leasing a new vehicle I recently drove away with a blue 2017 Nissan Sentra SV and I am very satisfied with it ...I give special thanks to the employees who assisted me on b I recently drove away with a blue 2017 Nissan Sentra SV and I am very satisfied with it ...I give special thanks to the employees who assisted me on being able to obtain this vehicle ...Thank you Surf City Nissan !!...Definitely recommend people to this dealership! More