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Surf City Nissan

Huntington Beach, CA

4.6
160 Reviews

17331 Beach Blvd

Huntington Beach, CA

92647

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Showing 160 reviews

March 19, 2023

Ken actually made buying my car fun! He is so calm, knowledgeable and honest! They actually honored the deal I came in for!! Never felt pressured or rushed! He didn’t pull any of the xx More

by Boomerdawg1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Raul
Mar 22, 2023 -

Surf City Nissan responded

Boomerdawg1, we're happy you found our staff to be so supportive during your experience here at Surf City Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 10, 2023

Can was very helpful And the rest of the staff they greeted me and they were on top of things Thank you surf city Nissan More

by koolkat
Recommend Dealer
Yes
Employees Worked With
carlos, Kenneth Beardsley
Mar 18, 2023 -

Surf City Nissan responded

Koolkat, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Surf City Nissan. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Mar 18, 2023 -

koolkat responded

Mark Avila (Service Consultant) helped me with my Nissan Sentra .. he had hus guys diagnose and before doing any work he made sure I either agreed or disagreed so I wouldn't get overcharged! I found out that I didn't have to pay as much as what was quoted because of my warranty on my car and Mark made sure .. he went above and beyond to contact my claims people to cover mostly what was needed! Plus he's a COOL dude, turns out we like alot of the same music!! So if your needing service for your Nissan - ask for Mark Avila in Service Dept. P.S. this guy deserves a raise

March 09, 2023

We just bought our 2023 Nissan Pathfinder from Ken at Surf City. Ken was respectful of our time, didn’t keep us in the typical, dreaded waiting game inside the dealership. Ken gave us all the purchasing More

by Mark&Judi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Beardsley
Mar 12, 2023 -

Surf City Nissan responded

Mark&judi, thank you for your kind review; we are happy to pass along your comments to the team here at Surf City Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

March 04, 2023

Brandon was able to fulfill the car what I exactly requested on the internet. Brandon walked me through the hole process step by step getting my finance that met my needs. I would totally come back More

by michael.maldonado87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C Jimenez , Brandon McGee
Mar 12, 2023 -

Surf City Nissan responded

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Surf City Nissan! If you ever need anything, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2023

First and foremost I thank the Man Up Above. I’am absolutely thankful for Surf City Nissan team members for doing everything it took to make this happen. If anyone has doubts or discourage about More

by Alvaradocrystal480
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tania,, Tony McKinney, Alma Moreno, Serge Ulchenko, Brandon McGee, Peter Felix, Kenneth Beardsley
Mar 01, 2023 -

Surf City Nissan responded

We appreciate your positive review about your recent experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 24, 2023

I have always enjoyed the service I receive from Surf City Nissan. Everyone is very nice and genuine. They really do take care of their customers! I will keep coming back here for my car needs! More

by Jayehowell33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Perez, Kenneth Beardsley
Mar 01, 2023 -

Surf City Nissan responded

Hi Jayehowell33, thank you so much for your positive comments about Surf City Nissan! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 23, 2023

Best dealer we have worked with! They made everything easy and quick. We will be buying from them again! More

by Catalina Cassity
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Beardsley
Mar 01, 2023 -

Surf City Nissan responded

Hi Catalina, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 20, 2023

Brandon called me two days ago and said he had a feeling that I would be driving to Manhattan Beach from San Diego to pick up a car from Surf City Nissan. I didn't believe him because my wish list was high. More

by SarA Nicholson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serge Ulchenko, Brandon McGee
Feb 21, 2023 -

SarA Nicholson responded

Brandon called me two days ago and said he had a feeling that I would be driving to Manhattan Beach from San Diego to pick up a car from Surf City Nissan. I didn’t believe him because my wish list was high. I wanted a vehicle that was rare and hardly available anywhere. After he made me a offer on a top of the line vehicle that beat other dealers by thousands, saving me hundreds per month, I gently let him down stating that I had one vehicle in mind and that I promised to buy from him due to his reason, his effort, his persistence, and his excellent communication skills. Most dealers had mark ups all over the county and had been quoting ridiculous payments for months. He told me he appreciated my compliments and understood. Later that night, he sent me a message although I had turned down his first amazing offer, stating that he had found the exact model and color I wanted. As of the same week, I was quoted hundreds more per month and so much down that I could have bought another used vehicle with that amount from other dealers. Brandon told me that he was driving to pick up my vehicle from another dealership the next day. Finding this model and color is like finding a Unicorn, which he found and sent me a picture the next day, as promised, on his lot. That was the first miracle. Miracle number two was that the numbers had not changed from what he originally quoted me. I have a trade in and sometimes dealers will try and get more out of you based on that. Nope! The numbers were the same and the lowest payment I had been quoted ever. I am at the dealership now waiting to sign with finance. This was well worth the drive. I was hesitant to come but spoke with Surge the manager of finance who asked me a few questions to run the application. He assured me that they were a honest dealership and confirmed the numbers Brandon provided originally. We hung up the phone and he followed up with me 10 minutes later stating that I was approved and that they purchased the vehicle specifically for me. He promised it would not be sold and the numbers would not change. I even had options on terms and they were all more than reasonable. I am astonished and so happy that I continued this path with Surf City Nissan. My experience has been nothing but positive. If you are in need of a vehicle, select this dealership above all others and you will not regret it. See Brandon and Surge! That being said, I am in finance with Maria, signing for my new beautiful Unicorn in approximately 30 minutes. I am blown away and you will be too. See Brandon!!!!! Such a pleasant personality. So lucky to have him as a patient, honest, and diligent salesman!

February 18, 2023

Amazing service! !! Brandon helped me find the absolute perfect car with Jose’s help they got me in and out quickly. Before I arrived to the dealership I was assisted More

by charlie.dibono
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vanessa and Jose , Brandon McGee, Kenneth Beardsley
Feb 23, 2023 -

Surf City Nissan responded

Hello Charlie, thank you for taking the time to let us know how we did. We hope you have a great day!

February 17, 2023

Great internet sales manager, Ken Beardsley. Customer parking capacity for sales area is insufficient. Dealership parking lot surface needs to be completely re-paved and disappointing for a ma More

by smiley_emoji
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ken Beardsley, Kenneth Beardsley
Feb 23, 2023 -

Surf City Nissan responded

Smiley_emoji, your satisfaction is our top priority and we would like to thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

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