Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Surf City Nissan
Huntington Beach, CA
132 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 132 reviews
February 18, 2023
Amazing service! !! Brandon helped me find the absolute perfect car with Jose’s help they got me in and out quickly. Before I arrived to the dealership I was assisted !! Brandon helped me find the absolute perfect car with Jose’s help they got me in and out quickly. Before I arrived to the dealership I was assisted by Ken through their internet department and he was extremely knowledgeable and helpful. I am so happy with my experience. Thank you so much you guys! More
by charlie.dibono
Employees Worked With
Vanessa and Jose , Brandon McGee, Kenneth Beardsley
February 17, 2023
Great internet sales manager, Ken Beardsley. Customer parking capacity for sales area is insufficient. Dealership parking lot surface needs to be completely re-paved and disappointing for a ma Customer parking capacity for sales area is insufficient. Dealership parking lot surface needs to be completely re-paved and disappointing for a major first tier car brand dealership. More
by smiley_emoji
Employees Worked With
Ken Beardsley, Kenneth Beardsley
February 16, 2023
Visited several Nissan dealerships but the service I got at Surf City Nissan and Ken was superb. Ken made the car buying process so smooth and easy that I’d recommend asking for him if stop by this dealer. at Surf City Nissan and Ken was superb. Ken made the car buying process so smooth and easy that I’d recommend asking for him if stop by this dealer. More
by Phil R
Employees Worked With
Kenneth Beardsley
February 16, 2023
Everyone from the woman that greeted us to the sales and finance individuals that helped us were so warm and welcoming. They were also very helpful and explained everything in depth. Wonderful service all a finance individuals that helped us were so warm and welcoming. They were also very helpful and explained everything in depth. Wonderful service all around! More
by Dianne
Employees Worked With
Vanessa Velazquez, Kenneth Beardsley
February 13, 2023
Kenneth is a super nice guy. It was a smooth and hassle free experience working with him. Matched a price I got at a different dealer and gave me a better deal. Unfortunately he It was a smooth and hassle free experience working with him. Matched a price I got at a different dealer and gave me a better deal. Unfortunately he was off when I picked up the vehicle but he set me up and made it easy for me. Text me throughout the process. Guy is a real pro! More
by Hector C
Employees Worked With
Peter Felix, Kenneth Beardsley
February 11, 2023
Thank you to both Ken and his manager Serge for making purchasing a vehicle so effortless and efficient. It was my first time trading in a vehicle (also a Nissan) and though I was nervous at first, they h purchasing a vehicle so effortless and efficient. It was my first time trading in a vehicle (also a Nissan) and though I was nervous at first, they helped make the entire experience super comfortable from start to finish with their professionalism and friendliness. They also worked around my financial needs which helped me feel confident with my purchase. Highly recommend both the dealership, and specifically Ken as a rep! More
by Myra Habib
Employees Worked With
Daisy , Serge Ulchenko, Kenneth Beardsley
October 09, 2022
One star only because I cannot give you 0 the worst experience I had. I took my car to service, they left the coolant containers empty, they damaged my AC system and when I took it to the repairs agai experience I had. I took my car to service, they left the coolant containers empty, they damaged my AC system and when I took it to the repairs again they forgot some aerosol cans, inside the car engine damaging the AC again, This guy Jeffrey never communicated to say what happened to the service they were going with my car, what parts were missing when they were going to deliver it to me or anything related to it. Even the manager was rude to me talking to me only To ask me for the rental car that they had given me never saying that my car was ready to be picked up and they were so rude so lack of empathy with the clients they did not care that I was there waiting for pick up my car they closed the dealer and left me without my car even when I had already delivered the rental car they had given me. Of course I will never take my car to that dealer for service again as I said it was the worst experience anyone could have had. More
by Veca Duarte
Employees Worked With
Jeffrey
