Suresky Hyundai
Goshen, NY
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1,397 Reviews of Suresky Hyundai
Super service department. My service advisor, Christine, kept me well informed on the progress of repairs and what was covered by the service plan. The waiting area is comfort My service advisor, Christine, kept me well informed on the progress of repairs and what was covered by the service plan. The waiting area is comfortable, clean and has great coffee! More
Kate Cronin our service advisor took very good care of us during a three month ordeal with our 2019 Tucson from an engine recall. The issue began on July 23rd when the Tucson was brought in for the recall, f during a three month ordeal with our 2019 Tucson from an engine recall. The issue began on July 23rd when the Tucson was brought in for the recall, followed by two breakdowns after being serviced and finally a new engine being installed in November. Through this entire nightmare Kate always kept us informed and supplied with a loaner vehicle so we could continue our lives. The only complaint is with Hyundai and the recall process. Our vehicle had only 48,000 miles on the odometer with only synthetic oil used in any changes done by me with documentation. After the recall, check engine light within 100 miles. Developing and implementing a recall process that works the first time would build brand loyalty. More
Good customer service, very polite agents, clean and a lot of condiments and seating so the customer feel comfortable. They did find issues with my new truck which shows me they work to solve customers co lot of condiments and seating so the customer feel comfortable. They did find issues with my new truck which shows me they work to solve customers concerns BUT I have a issue with alignment took to another show to get and alignment they couldn’t do it and they recommended that I take it to the deal but the you guys want to charge me over )100 to check that issue which wasn’t happy about it they refused to check the alignment unless I paid after showing the receipt of the refund not good More
I’ve had other diagnostic work don before and had received a detailed report of what was wrong and or needed did get that this time. Also tire light was on and I would think for the diagnostic charge received a detailed report of what was wrong and or needed did get that this time. Also tire light was on and I would think for the diagnostic charge they could’ve checked the air pressure. More
Very courteous, quick, service. Personnel were very accommodating in dropping me off and picking me up. Car was done much sooner than expected Personnel were very accommodating in dropping me off and picking me up. Car was done much sooner than expected More