Suresky Hyundai

excellent service by service rep. I misunderstood the rating that your service center sent me on my e-mail and I filled out .I did not give Christopher Burba a 100% rating for his exc I misunderstood the rating that your service center sent me on my e-mail and I filled out .I did not give Christopher Burba a 100% rating for his excellent service. I thought a 9 out of 10 rating was a good rating, but it was apparently not. So I would like to amend my rating to a 10 on all of the services that he rendered. Thank you for your consideration on this matter....John K Mulvihill More

My husband and I ventured to the dealership having a Hyundai Elantra in mind for our newly growing family. Owning a Honda Accord Coupe was no longer an option -- and we were not looking to make any ext Hyundai Elantra in mind for our newly growing family. Owning a Honda Accord Coupe was no longer an option -- and we were not looking to make any extra money or "get over on anyone" with the price of the trade in. However, not only did Phil, the salesman make us wait for over an hour for that trade in price --- He also insisted that once he came back with a trade in price towards the Elantra; that we were interested in; that our 2007 Honda Accord was only worth 1/2 of what the wholesale value to the dealership would be. Being extremely disrespected; and made to feel like we were pawning our Honda, my husband and I told Phil that we were not interested and immediately left the building. Not only did the salesman, Phil, lowball the trade in value; but he insisted that the price that he was offering was because our vehicle needed 4 new tires, which is not disputed by us at all. But, really???? Four new tires for the car only cost a max of $400. I have never felt so angry and disrespected by a dealership. Probably the worst customer service that I have ever had -- and coming from that background that's pretty bad. I would not recommend this dealership to anyone looking for a fair or even close to a fair deal. It's just another example of how business in America is just simply going downhill!! More

I bought a Chrysler PT 2007 Touring Edition from them and I had problems with it since the extended warranty was over. I had brought the car back to them several times in a 6 month period and the car check I had problems with it since the extended warranty was over. I had brought the car back to them several times in a 6 month period and the car check engine light kept coming on. I did a car fax on the car--and that is when I found out that I was the 4th owner of that car! One of the previous owners was a car rental place--if I had known that, I would not have bought the car! I end up taking it to someone who had worked on my vehicles before. He tried several different things to try to correct the problem and the engine light did eventually went off. More

My Commander was still under an extended warranty when I brought it in for the battery not holding a charge. They assured me that the battery was the problem and they replaced it ( not covered). I asked the brought it in for the battery not holding a charge. They assured me that the battery was the problem and they replaced it ( not covered). I asked them if the battery turns out not to be the problem would I still be covered because my warranty actually expired in two days. Three days later the battery was dying again and I brought the car back in and they said the starter was bad and that it would not be covered by my now expired warranty. I pleaded to the service manager Mark who is very full of himself that I was to be promised and in fact the girl at the service counter even indicated it on my reciept. He said there was no way the warranty company would go for it and asked why the dealership won't pick up the $450 he said they don't do that. I should have learned my lesson, but thinking they couldn't screw up an oil change (after 4 you get 5th free and this was our 5th) I brought the car back for the free oil change. They inform me that I have a leak in my transmission coolant line, I stated that there has been no sign of any leaks in my driveway. I said don't do the service and brought the car home, sure enough the next morning I have fluid in my driveway! I can't tell you how angry I am. I call Suresky and speak to the Service Manager and ask him to explain to me how this could happen and he tries to use mechanic speak but does not give a reason for this occuring. 2007 with 80,000 miles should not be leaking from any where. This service department is borderline criminal and I plan on taking them to small claims court. I will not only not buy from Suresky again, I will not buy another Mopar product because of my experiance at Suresky. More

I went to buy a vehicle at this dealership and was met by Kiley who was a salesman. He was very nice and he showed us numerous vehicles including new and used. We made a deal on a vehicle and I was then dir Kiley who was a salesman. He was very nice and he showed us numerous vehicles including new and used. We made a deal on a vehicle and I was then directed to Jason who handles the finance portion of the sale. Not only did Jason make me wait 45 minutes in the waiting room before calling me into the office, but when he finally asked me into the office, Jason was nothing but rude and very arrogant. He sat in his chair and had the worst attitude which is strange to me since he was just newly promoted to finance. After listening to bunch of lies and garbage coming from Jason's mouth, my wife and I had enough and left the dealership. After sitting home for a while and thinking how Jason just ruined the deal that was made by Kiley, I called and spoke to Mark who was a manager. I explained how Kiley was a great salesman but Jason was horrible at what he does. Mark explained to me that Jason was just promoted and is still learning the position. I told mark that Jason had ruined the deal and I was very dissatisfied with the experience. I ended up going to Rockland Chrystler Jeep to buy a car. I had a very nice experience there and ended up getting a brand new jeep Laredo for a lot less than suretsky was offering. The people at Rockland were a lot nicer and I would never deal with suretsky again. My family owns a few jeeps and bought them from suretsky in the past, but they will no longer go back to that dealership. More

Excellent experience all around. Friendly, efficient and very easy to work with. Bought a new car and was in and out in a couple of hours from strt to finish. very easy to work with. Bought a new car and was in and out in a couple of hours from strt to finish. More

They quoted me a car on paper and then raised the price up to $85.00 a month and gave me a song and a dance of BS of the reasons for raising the monthly payment. This dealership makes it seem as if they a up to $85.00 a month and gave me a song and a dance of BS of the reasons for raising the monthly payment. This dealership makes it seem as if they are doing you a favor. Very rude, unprofessional and egotistical. Would never ever buy/lease a vehicle from them and have told my family and friends about my experience. They will not be getting any of our business!! More