Suresky CDJR
Goshen, NY
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No service after you buy My experience with place is not that good they just want to make a sale then after that your on your own. The sales man was nice but the guy in financ My experience with place is not that good they just want to make a sale then after that your on your own. The sales man was nice but the guy in finance was rude and does not want help at all. He spelled my name wrong as well as my wife's name I called to correct it and they just tell you to handle it yourself. They also put the wrong name on my Sirius radio as well as the name they sent jeep. I also told them to register the vehicle in my name and they used my wife's name which would be fine if she had a license so I had go back and fix this. I will never buy another vehicle here again!!!! You get no service when you come here and they don't listen to there customers. More
last minute service call I called these guys at 3:45 on a friday because of a flat tire, Tony Pitt took care of me when I got to the dealership, he checked to see if it was a I called these guys at 3:45 on a friday because of a flat tire, Tony Pitt took care of me when I got to the dealership, he checked to see if it was a simple puncture but it was a sidewall tear. they were still able to get a new tire on and have me on my way in less than an hour and theyre price was lees than mavis tire who didn't have the tire in stock! More
Better than PA! I cannot believe the low rating and negative comments from other people. We buy many cars/trucks ~ up to around 30 now ~ and this dealership was fant I cannot believe the low rating and negative comments from other people. We buy many cars/trucks ~ up to around 30 now ~ and this dealership was fantastic! Anthony and Bill were great and everyone met our needs. We will definately buy from here again. I love my new 2015 Jeep Grand Cherokee Altitute. More
salesman tried to sell me car at sticker prices!!!! Also gave me price for trade in 11300 then week later change to only 10000. Don't buy car here.the first guy wouldn't even want to make a deal or retu Also gave me price for trade in 11300 then week later change to only 10000. Don't buy car here.the first guy wouldn't even want to make a deal or return my email!!! More
Service department is terrible In June of 2014 I purchased a brand new Ram 1500. A few weeks later I received a recall in the mail regarding the rear shock absorbers. The recall exp In June of 2014 I purchased a brand new Ram 1500. A few weeks later I received a recall in the mail regarding the rear shock absorbers. The recall explained that they may fail without warning causing a crash. I made an appointment to bring my vehicle in for service. My truck sat there all day and when I went to pick it up they informed me that it was one of the vehicles effected by the recall, however they did not have the parts yet. Three weeks later they called and said the parts where in. I arranged to drop the vehicle off, which is a hassle to me as I had to leave my work car home. In the late afternoon they called and said it was ready. I proceeded to pick up my truck only to be told the both sides needed replacement and they only had parts for one so they did not due any of the work. A few weeks again passed and then I was contacted to bring in the vehicle for the repair. I explained to them the inconvenience as far as not having a vehicle for the day and they said since I don't have a contract for a loan vehicle there was nothing they could do. I scheduled the repair for a Saturday to avoid any dilemma. The man on the phone ensured me that he would get my truck done first and it would only take two hours. Five hours later I am still sitting here with no end in sight and they can't provide me with a loaner vehicle. The customer service and efficiency of the service department is horrible and I will never return here. After reading all the stories on here, there is absolutely nothing they can do to convince me otherwise More
Very happy with my Dodge purchase Purchased a Dodge from Seth Robinson over Memorial Day weekend. Was very happy with my experience with him as well as the finance department (Bill Mi Purchased a Dodge from Seth Robinson over Memorial Day weekend. Was very happy with my experience with him as well as the finance department (Bill Milano). Went there because they had the exact vehicle I was looking for and I paid the price I was looking to pay. We tried a local Dodge dealer initially and to our surprise and disappointment made little progress. Suresky was just the opposite. They appreciated my preparedness and I was in and out with the car in a few hours even though I walked in off the street with no prior contact. Would recommend Seth with no reservations. Thanks for making it a great experience. More
really bad this dealership omg never agen iven if they give me a car for free they mest up my paperwork when i whent back for them ti fix my problem guess what this dealership omg never agen iven if they give me a car for free they mest up my paperwork when i whent back for them ti fix my problem guess what they call security on me,,the general manager Jeff a real dosh-bag they sey 100% costumer satisfaction yaa right 100% to mess up ur license im suspended for 100 deys new buyers ther are moch beater dealership around please do your self big favor DO NOT GO THER More
WORNING Rely bad Mest up my paperwork my licens suspendet for 100 deys and my car no plates for 100 deys. Never agen I went back for them to help me out Rely bad Mest up my paperwork my licens suspendet for 100 deys and my car no plates for 100 deys. Never agen I went back for them to help me out. To fix my problem the general menager Jeff call a security on my the kick me out Is that how you treat ur local costumers. NEVER AGEN EVER More
bad service and bad dealer sold me a dodge caravan 2012 with bad rear breaks will send a file DEPARTMENT OF MOTOR VEHICLES Consumer Complaint Center they did not perform a pr sold me a dodge caravan 2012 with bad rear breaks will send a file DEPARTMENT OF MOTOR VEHICLES Consumer Complaint Center they did not perform a proper inspection of VEHICLE this dealer inspection station should be investigated they do not check breaks properly More
Better go to another Dealer not a good dealer not friendly,not willing to give full details,no pleased the deals in the Newspaper are not honored not honest people not a good dealer not friendly,not willing to give full details,no pleased the deals in the Newspaper are not honored not honest people More