Supreme Toyota of Hammond - Service Center

The service department did an excellent job on my scheduled maintenance, especially balancing and aligning my tires. scheduled maintenance, especially balancing and aligning my tires. More

Could not be more upset about being charged $700 for an oil change, tire rotation, alignment and mysteriously while my car is in y'alls possession the battery goes dead. I never had an issue with it, but oil change, tire rotation, alignment and mysteriously while my car is in y'alls possession the battery goes dead. I never had an issue with it, but as soon as y’all got it, the battery needs to be replaced??? I call xx. I bought 3 cars from y’all in the last 4-5 years. Go look it up if ya don’t believe me. 2 in 1 day!! One of them was a highlander I bought outright for my wife for about 36K! Awhile later I bought a new car from y’all. Kept coming to y’all after my warranty expired for oil changes with my 2020 Corolla since I bought it new from you guys. Then y’all repay me by charging $700 for a battery, oil change and an alignment. I also told them that my car had a weird ticking sound and the guy determined it was a loose or broken engine insulator mount and that it would be $800 to fix-no thank you. Upon picking my car up I was told that I was being charged another $140 for y’all to tell me what was wrong with the ticking noise in my car!! Lol! Seriously?? This is why no one wants to bring their cars to dealerships for service because y’all completely screw them like y’all did me. It’s ridiculous. It happened this time, but it wont happen again. That’s a promise. Y’all do not have to worry about me ever buying another car from y’all and surely will never service my cars there again!! 1 week ago I would have had every intention of continuing to do business with you guys, but not anymore. Not after how this all went down. Do better Supreme Toyota. Treat the people that do business with you better. I bet the person that reads this will have to go look at the invoice to figure out how a bill could get to $700 for an oil change, alignment, battery replacement, and to tell someone what the noise was coming from my car. Bad business. Bad bad business. Hope you guys treat your other customers better than you did me. Deuces.. More

Psi on my tires was 44. oil was good. Wait was long no information given oil was good. Wait was long no information given More

Great service department. Rae kept me informed and updated on the progress which is very important when you are customer in the waiting area. I will definitely use Supreme's s Rae kept me informed and updated on the progress which is very important when you are customer in the waiting area. I will definitely use Supreme's service department for any future service needed. More

I have been doing business here for 10 plus years. Obviously, they have done a first-class job for me, especially Mike Smith and Rae Wheat. Obviously, they have done a first-class job for me, especially Mike Smith and Rae Wheat. More

Great people to deal with. They always treat us fairly and that is why we are repeat customers. They always treat us fairly and that is why we are repeat customers. More

Friendly, fast and nice waiting area. They always explain what they did or what needs to be done. They always explain what they did or what needs to be done. More

Mondo in service got me in and out in no time! They fixed all of my issues with my Sienna for a very cheap price. I will definitely be back! They fixed all of my issues with my Sienna for a very cheap price. I will definitely be back! More

Supreme's service department is far the best in the business! Everyone is super friendly, efficient with competitive pricing. business! Everyone is super friendly, efficient with competitive pricing. More

Said they balanced and aligned my wheels. Went to shop a quarter of mile down the road to have the brakes serviced for 150 dollars less than supreme Toyota quoted me. The shop then showed me Went to shop a quarter of mile down the road to have the brakes serviced for 150 dollars less than supreme Toyota quoted me. The shop then showed me that my wheels were still unbalanced and needed to be aligned. Supreme Toyota only would give me 50 of the 200 dollars they charged me back. Absolutely ripped me off because of the “cost of labor” that wasn’t performed. More