Supreme Toyota of Hammond
Hammond, LA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Excellent service! Michelle is such an awesome salesperson! Everyone involved made this process quick and smooth. Michelle is such an awesome salesperson! Everyone involved made this process quick and smooth. More
The service department did an excellent job on my scheduled maintenance, especially balancing and aligning my tires. scheduled maintenance, especially balancing and aligning my tires. More
I was very impressed with the service department also the young lady answering all incoming calls young lady answering all incoming calls More
Really impressed with they way they were very helpful and friendly and super fast at getting my new vehicle. friendly and super fast at getting my new vehicle. More
It was very easy. Everyone was very friendly and very knowledgeable about the vehicle we purchased. Would definitely recommend to anyone looking for a vehicle. Everyone was very friendly and very knowledgeable about the vehicle we purchased. Would definitely recommend to anyone looking for a vehicle. More
Could not be more upset about being charged $700 for an oil change, tire rotation, alignment and mysteriously while my car is in y'alls possession the battery goes dead. I never had an issue with it, but oil change, tire rotation, alignment and mysteriously while my car is in y'alls possession the battery goes dead. I never had an issue with it, but as soon as y’all got it, the battery needs to be replaced??? I call xx. I bought 3 cars from y’all in the last 4-5 years. Go look it up if ya don’t believe me. 2 in 1 day!! One of them was a highlander I bought outright for my wife for about 36K! Awhile later I bought a new car from y’all. Kept coming to y’all after my warranty expired for oil changes with my 2020 Corolla since I bought it new from you guys. Then y’all repay me by charging $700 for a battery, oil change and an alignment. I also told them that my car had a weird ticking sound and the guy determined it was a loose or broken engine insulator mount and that it would be $800 to fix-no thank you. Upon picking my car up I was told that I was being charged another $140 for y’all to tell me what was wrong with the ticking noise in my car!! Lol! Seriously?? This is why no one wants to bring their cars to dealerships for service because y’all completely screw them like y’all did me. It’s ridiculous. It happened this time, but it wont happen again. That’s a promise. Y’all do not have to worry about me ever buying another car from y’all and surely will never service my cars there again!! 1 week ago I would have had every intention of continuing to do business with you guys, but not anymore. Not after how this all went down. Do better Supreme Toyota. Treat the people that do business with you better. I bet the person that reads this will have to go look at the invoice to figure out how a bill could get to $700 for an oil change, alignment, battery replacement, and to tell someone what the noise was coming from my car. Bad business. Bad bad business. Hope you guys treat your other customers better than you did me. Deuces.. More
Joey Chenier was my salesman, and Joey took his time to truly discover my needs with regards to a new vehicle. Of the vehicles we looked at, Joey recommended the Grand Highlander over the Seqouia due to t truly discover my needs with regards to a new vehicle. Of the vehicles we looked at, Joey recommended the Grand Highlander over the Seqouia due to the better fuel economy of the Grand Highlander and the lower price tag of the vehicle. Joey worked with me to get all the options I requested customized into my vehicle. Buying a new vehicle can be stressful; however, Joey made this process as painless as possible. I am thankful that Joey Chenier was my salesman, and I will not hesitate to go see him should I have any questions about my new vehicle! More
I have been doing business here for 10 plus years. Obviously, they have done a first-class job for me, especially Mike Smith and Rae Wheat. Obviously, they have done a first-class job for me, especially Mike Smith and Rae Wheat. More
Psi on my tires was 44. oil was good. Wait was long no information given oil was good. Wait was long no information given More
Great service department. Rae kept me informed and updated on the progress which is very important when you are customer in the waiting area. I will definitely use Supreme's s Rae kept me informed and updated on the progress which is very important when you are customer in the waiting area. I will definitely use Supreme's service department for any future service needed. More