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Supreme Nissan of Slidell

Slidell, LA

4.7
182 Reviews
Supreme Automotive Group, founded in 2001 and headquartered in Slidell, Louisiana, is a premiere family-owned and operated Southeast Louisiana business. With Ford and Nissan of Slidell as our very first location, we now proudly represent six franchises in five cities across the southeast. Our 275+ employees and our thousands of customers help us carry out our mission every day. Our mission is to treat all employees and customers with respect and in a professional manner and provide the finest sales and service experience for all. Our commitment to this mission will be carried out in a simple and honest manner that is consistent with our "Expect More" philosophy. If you are in the market for a new Ford, Nissan, Chevrolet, Toyota, and/or Cadillac, or ANY make or model pre-owned vehicle, we have over 2,000 automobiles to choose from! On behalf of Allen Krake, we appreciate your business and look forward to creating a long-term partnership for all of your automotive sales and service needs.
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400 Howze Beach Road

Slidell, LA

70461

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Showing 182 reviews

September 03, 2024

NOT SURE WHERE TO START. THIS SERVICE DEPARTMENT SHOULD BE SHUT DOWN. MY HUSBAND TRUCK WAS IN THE SHOP FOR OVER TWO MONTHS. THEY PUT OVER 15 PARTS ON IT AND IT STILL WOULD NO More

by SABRINA PARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lyons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Shockley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Supreme Nissan of Slidell responded

Thank you for your feedback Mrs Parker. We are disappointed that you did not have a wonderful experience here at our dealership. These are very serious allegations and we want to review the situation in great detail with our upper management. Our team will contact you soon.

Sep 07, 2024 -

Supreme Nissan of Slidell responded

We reviewed this situation and would like to clarify if possible. The 2011 Titan was brought in with a concern that bad gas was added to the tank. Several codes showed up in our diagnostic check. Each time we addressed one issue, another would arise through no fault of our own. When our Service Manager spoke to Mrs. Parker about this, she told us about the neighbor’s lightning strike. Now it made sense! Based on what we were seeing, Mr. Parker’s truck was also affected. When lightning strikes a vehicle or near a vehicle we can fix one problem and another will then show up. We sent all the data to Nissan for their recommendation. They determined that the Titan needed an ECM. However, the ECM is no longer available for this truck since it is 13 years old. Your insurance company then decided to total the truck as the cost of repairs was now going to exceed the value of the vehicle. We believe we approached the situation with integrity and honesty and we did all we could do to help repair the Titan. To help you we provided a free rental vehicle while your truck was here at our dealership for free. We do wish that the Titan would have been salvageable however, that was not the case according to your insurance company. If you’d like to discuss this further please reach out to our General Sales Manager or Service Manager at 985-643-7600.

April 14, 2024

It was great! ! Service was done in a timely manner. Everyone was very nice and polite.’ More

by TRACEYCOLLINS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Supreme Nissan of Slidell responded

Tracey, reviews like this give us motivation and help us ensure we provide high-quality service for our customers. Thanks again for the recommendation, and have an amazing day!

April 03, 2024

Quinton was awesome getting my service done very timely ! We appreciate you Thank you very much More

by JENGLE125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinton mcqueen
Apr 05, 2024 -

Supreme Nissan of Slidell responded

Jengle125, thank you so much for your high rating! We do hope we can be of assistance in the future. Take care!

March 19, 2024

As I walked into the dealership for my meeting with Khristy, feeling a little nervous. I was greeted by a few people mainly because of my Hogwarts shirt. It was the warmest welcome I've ever encountere More

by kimklmt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristy Ridgel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Handler
Mar 20, 2024 -

Supreme Nissan of Slidell responded

Thank you so much for this wonderful, and funny, review!! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Supreme Nissan Of Slidell. We hope you have a great day!

January 29, 2024

The most straightforward, painless transaction on a new vehicle that I've had in years. An excellent dealership. More

by jrichard711
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Khristy Ridgel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2024 -

Supreme Nissan of Slidell responded

Jrichard711, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Supreme Nissan Of Slidell. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 16, 2023

They been having my vehicle in the shop for repairs since 09/06/2023 until now, I'm paying out pocket rental fee $2,500 as of now. More

by DAMERSON06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Lyons
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jermaine Farris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Nolan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Supreme Nissan of Slidell responded

Thank you for leaving us feedback regarding your experience with Supreme Automotive Group's body shop. We are disappointed to hear that your experience was not a positive one. As per our conversation yesterday, the Vice-President of our group is aware and working to turn this experience around for you. Please contact us at 985-643-7600 for any further issues. We look forward to working with you for many years to come.

September 06, 2023

I have to say This was the best experience I have ever had at a dealership give me what I asked for and make it work as quickly as they did. Big xxxxxxto the all of the Nissan team. My Salesperson Khris More

by Jenndel038
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristy Ridgel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sparkle is always welcoming. She is the bomb
Dec 20, 2023 -

Supreme Nissan of Slidell responded

Jenndel038, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Supreme Nissan Of Slidell. Please don't hesitate to reach out to us if there's anything more we can do!

August 29, 2023

The staff at Slidell Nissan were friendly and courteous, especially Jean P., Salesman. The service department employees were courteous as well, More

by jodyamelia1954
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jean Poulard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Shockley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Nolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Supreme Nissan of Slidell responded

We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 12, 2023

My AC went out. Mr. Lyons and the technician insured my AC was properly functioning before my vehicle left the dealership. I was provided excellent service. More

by J.Fisher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Supreme Nissan of Slidell responded

J.fisher, thank you for your kind review; we are happy to pass along your comments to the team here at Supreme Nissan Of Slidell! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 03, 2023

It started off rocky with the salesman, but in the end, they delivered my pathfinder, the one I wanted and the color I wanted. I was very grateful More

by lindastalks1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Author Warning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annastassia Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael , Chris Handler
Aug 12, 2023 -

Supreme Nissan of Slidell responded

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

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