Supreme Ford of Slidell - Service Center

If I could give them zero I would. I have called service asked for Larry twice now, in the span of a month. No call back nothing. Also, called and asked for Kenny. Supposedly he is the I have called service asked for Larry twice now, in the span of a month. No call back nothing. Also, called and asked for Kenny. Supposedly he is the service manager. What the deal is, my wife owns a 2018 Ford explorer, we had a misfire and we brought it in. No big deal, a change the spark plugs etc ring us up for 1k and we are out the door in a week. Well my wife went on travel, came back and stated the AC is not working. Well the only people under the hood was these guys. So, I start my calls. We are at over one month, and oh by the way the original problem is back. The car misfired and decelerated on the highway. Would love for a call back but I am not holding my breath. Next stop is Ford dealership in Mandeville for service. Do we not do callbacks anymore??? More

Attempted to schedule an appointment for my first oil change, tire rotation, and recall. Upon speaking with a service member I was told “just come on in, no need to schedule an appointment” Fast forwa change, tire rotation, and recall. Upon speaking with a service member I was told “just come on in, no need to schedule an appointment” Fast forward to the day I would have originally scheduled the appointment for - I arrive and the service department says ”oh I’m sorry we can’t fit you in, you need to schedule an appointment” after talking with the same service rep and letting them know I was told an appointment wasn’t necessary he told me “I wouldn’t have said that”. xxxx poor performance by Supreme Ford of Slidell. From an entire Ford owning family, I won’t be back. More

For the pass 11 years Supreme Ford has always given me great service, Thank you! great service, Thank you! More

They picked up my vehicle, fixed the recall issue and returned my vehicle cleaned. Great job 👏 returned my vehicle cleaned. Great job 👏 More

Purchased a used 2018 raptor for over $50,000, less than a year later and less than 20k mi driving, check engine light on and cam phaser replacement along with radiator hose leak needed- $3,500 repair with a year later and less than 20k mi driving, check engine light on and cam phaser replacement along with radiator hose leak needed- $3,500 repair with 100k tune up, plus over $600 car rental for 10 day rental. Not pleased with service area, length of repair, AND paying for repair after less than a year. Difficulty with contacting service department and getting return calls after numerous messages left. More

I’ve dealt with Quinten each time I’ve had my truck serviced at supreme Ford Slidell, he always goes above and beyond to make sure everything is done correctly and safely. He communicates really well a serviced at supreme Ford Slidell, he always goes above and beyond to make sure everything is done correctly and safely. He communicates really well and is always looking to extend a hand to help. He’s the reason I will continue to do business with supreme Ford. More

Very kind and compassionate service department. Doing everything to satisfy their customers. They have gone above to make sure I was happy. Allowing a back up vehicle and working with my extended w Doing everything to satisfy their customers. They have gone above to make sure I was happy. Allowing a back up vehicle and working with my extended warranty. Quentin is wonderful. Thank you More

They was so nice to me and my husband they took good care of us thank y’all of us thank y’all More

They did a great job, communication was great every step of the way. Highly recommend Quentin. of the way. Highly recommend Quentin. More

Nobody in the service department called to inform me of the details of my vehicle . I had to call them ( twice ) I only need my fuel filters changed they had my vehicle for 7 days. the details of my vehicle . I had to call them ( twice ) I only need my fuel filters changed they had my vehicle for 7 days. More