Supreme Ford of Slidell

The service department seems to be ok. They are a little pricey but so are most shops. The used car sales team is very dishonest and will hide the truth if there is a problem. They gave me They are a little pricey but so are most shops. The used car sales team is very dishonest and will hide the truth if there is a problem. They gave me the expected two key fobs after we signed the deal. One of the fobs was for a different car. When I returned it they thanked me but told me I was xxxx out of luck because they didn't have a second fob for my car and wouldn't make one for me. I went elsewhere to obtain a fob and vow to never give them any of my business again. More

If you use the body shop ask for Jimmy he was the only one that communicated and was able to get my truck finished so make sure Jimmy is who you ask for. one that communicated and was able to get my truck finished so make sure Jimmy is who you ask for. More

I recently had to take my 2021 Ford F-150 to Supreme Ford for a pre-collision alert and front camera malfunction issue. The issue was electrical and sometimes the diagnosis can be a tedious process. This w for a pre-collision alert and front camera malfunction issue. The issue was electrical and sometimes the diagnosis can be a tedious process. This was frustrating having a newer vehicle but with all the electrical components that are standard its a matter of time before one of them fail. The first time my vehicle went in for repairs the image control processor was replaced and the alert went away. That same day the alert popped back up again and I had to return my vehicle to Supreme Ford to diagnose the issue a second time. During the second visit, it was discovered that there were two faulty wiring harnesses causing the alerts. That process did take a couple weeks to correct but electrical issues sometimes can take that long. I want to thank Mr. Kenny McDowell in service for all the excellent customer service provided. Kenny was responsive to phone calls and continued to ensure me that they would get the problem resolved. My 2021 Ford F-150 is running great now and there are no more issues. Thank you to Kenny and the folks at Supreme Ford. More

I will never give this dealership my business again. They are very dishonest and don't give a crap about the customer once they get your signature. They are very dishonest and don't give a crap about the customer once they get your signature. More

Work done quickly. Communication with me was excellent.I would highly recommend their service department . Communication with me was excellent.I would highly recommend their service department . More

Travis Was Very Nice and Helpful. I walked on the lot confused , but with the help of Travis I Walked Off the Lot the car of my Dreams. I Would Highly Recommend Travis to anyone who i I walked on the lot confused , but with the help of Travis I Walked Off the Lot the car of my Dreams. I Would Highly Recommend Travis to anyone who is Car Shopping. More

Why am I being FORCED to comment? I am a man of few words! Thanks! I am a man of few words! Thanks! More

We have used their service shop many times. This most recent service was to mount and balance our new tires. They completed the service in one day. We brought it home, parked it for the night. This most recent service was to mount and balance our new tires. They completed the service in one day. We brought it home, parked it for the night. When we got up in the morning one tire was flat, so back to dealership. They said valve stem was leaking and needed replacement. Completed that with a sorry about that from Quentin. Brought it home noticed a lug-nut was missing from same wheel! Needless to say it’s another trip back to them to get the lug-nut.Quentin is a great at his job but the guy that’s worked on our vehicle needs to either slow down a bit or pay closer attention to the task. More

I received good customer service during my time at Supreme Ford. I spoke to Kenny, the service representative. He was attentive, respectful, and reliable. I had only one negative about my visit, it wa Supreme Ford. I spoke to Kenny, the service representative. He was attentive, respectful, and reliable. I had only one negative about my visit, it was not being able to speak to a service person when calling in to service about my vehicle, I kept getting voice-message. Overall, The total time at Supreme ford getting my truck serviced was painless! Thank you, Thomas More

The service department is top rate. Always nice & helpful. I appreciate how Paul always explains everything to me. Always nice & helpful. I appreciate how Paul always explains everything to me. More