Supreme Ford of Slidell
Slidell, LA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My unfortunate experience mostly involved Jeff Tyndall, My unfortunate experience mostly involved Jeff Tyndall, who must represent every single negative stereotype of a used-car salesman: he was basi My unfortunate experience mostly involved Jeff Tyndall, who must represent every single negative stereotype of a used-car salesman: he was basically unknowledgeable about the cars he was selling BUT made up "facts" instead of saying "I don't know" about the vehicles, he disagreed with certified internet sources even when looking at the websites, he played up "features" like power locks and windows (like power locks and windows are not on practically every vehicle these days), he pushed hard to have me use the dealer's financing despite not knowing how I was even going to purchase the vehicle, he kept saying, "I know you are an intelligent man," then kept treating me like an idiot, he said virtually anything to get me to purchase the vehicle right then and there WITHOUT commiting any of his verbal promises to writing, and he virtually ignored my wife. The vehicle price (for a just traded-in 2011 Toyota 4Runner) was fair but only when considered from a NATIONAL average and NOT the average for southern Louisiana (which is about 10% lower than the national average). Jeff Tyndall worked hard to get me to pay the maximum I could afford and not the minimum for the vehicle. I can understand that he works for commission, but he repeatedly and disingenuously He even tried to convince me that the ridiculous window etching (which does NOT reduce theft) would be worth paying $500 for (look it up--it actually costs the dealer $20 to do). He didn't even offer me the vehicle history report and made vague references to the dealer's "thorough inspection process." I wondered if he had some miracle ointment to cure me of all my ailments or tell me how I could make tens of thousands of dollars from a tiny one-bedroom apartment infomercial-style. Despite all of that, the vehicle was in good shape with low-ish mileage and I considered purchasing the car, giving the dealer a $500 deposit. The car, which I remind you was a Toyota at a Ford dealer, nearly sold itself. But by the next morning, I discovered that Jeff Tyndall's dismissive, disrespectful attititude toward the customer permeates Supreme Ford. I received a phone call from "Mike" in finances pestering me for information that I had already provided Jeff Tyndall and pressing me to pay immediately for the vehicle...as if my deposit was not a show of good faith. Less than 24 hours after I temporarily had the vehicle, I returned the keys and called the deal off. The dealer's sales manager was quite clear that my deposit was non-refundable, even grinning as he told me. I lost $500, but I could have lost way more by being even more foolish by purchasing a car from them. It is very clear that Supreme Ford of Slidell is interested in supporting their own interests. I cannot give a stronger negative recommendation. More
We have taken our 2011 F150 to this service department more than twice and they are always unable to find the problem. The rear end is still messed up and I still have a knocking in my dash. I will be loo more than twice and they are always unable to find the problem. The rear end is still messed up and I still have a knocking in my dash. I will be looking for another ford service department. No one from service calls to let you know whats going on and they can't seem to fix any problems. I'm pretty sure they will be able to find it once the warranty expires. More
I went to two dealerships prior to visiting this one, both of them play the game I knew I was getting into when purchaseing a new car. When I got to slidell ford the internet man, Mike tooke great care o both of them play the game I knew I was getting into when purchaseing a new car. When I got to slidell ford the internet man, Mike tooke great care of me and my husband. He gave us up front pricing and did not lie to us like the other two(that are in kenner) More
06 truck been in the shop three times for same complaint now in for fourth visit,same problem has been in shop since early july still not fixed no rental offered or given cant even get phone calls from serv now in for fourth visit,same problem has been in shop since early july still not fixed no rental offered or given cant even get phone calls from service dept. call and told a few more days when truck was dropped off intial time frame was 7 to 10 working days we are currently over 40 and still not repaired.THIS TRUCK IS UNDER WARRANTY AND NO ATTEMPT IS BEING MADE TO REPAIR IT !!!! NOT GONNA BUY IT IF I CANT HAVE IT FIXED WHEN IT BREAKS !!!!!! More