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Supreme Ford of Slidell

Slidell, LA

4.5
313 Reviews
Supreme Ford in Slidell, LA – serving New Orleans, Metairie, and Chalmette – is proud to be a member of the Supreme Automotive group that has been serving customers with high satisfaction for many years. Our humble beginning as a family-owned and operated South Louisiana business makes us the perfect companion for your car buying experience. With our team by your side, you’ll find the new Ford vehicle you’ve always wanted and have all the resources you need to make the right auto purchase. Start your search by exploring our online inventory of new and used Ford vehicles. You’ll find we have a great selection of cars, trucks, and SUVs for every type of driver. Plan a visit to the dealership so you can test drive your top choices and see what it’s like behind the wheel of the Ford vehicle you’ve always wanted. Once you’ve narrowed down your decision with our sales team, you can begin working with the finance center to find a new auto loan. They’ll help you crunch the numbers in your favor and find auto lenders with rates that match your budget. Watching you drive home your new Ford vehicle is always exciting, but we really look forward to the day we welcome you back for your first oil change. The service and parts department at Supreme Ford is a top-notch facility with highly-trained technicians who are eager to complete your maintenance needs. We can handle your regularly scheduled appointments and anything unexpected that might need professional attention. We can’t wait to add you to our long list of happy customers and make you part of our automotive family. Supreme Ford takes pride in offering car buyers a stress-free shopping experience that’s both rewarding and enjoyable. Visit the dealership today to kickstart your car buying journey, and find the new vehicle you need. We’re conveniently located at 400 East Howze Beach Road in Slidell, LA, for all your automotive needs.
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400 Howze Beach Rd

Slidell, LA

70461

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Showing 313 reviews

February 21, 2019

Service Kelly was very understanding to my questions and they took care of my truck right away I will return in 1000 miles for check ip More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly schwarzenbach
February 20, 2019

' poor workmanship Had car tow in for no start on Feb 4,2019 service rep. Name Mr.Kelly wrote work order up.found out my car was under Ford motor warranty for Engine c More

by Cla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly
Feb 21, 2019 -

Supreme Ford of Slidell responded

We understand your frustration sir, however we did everything we could to help you. Your 2013 Fusion was towed to us for a no-start condition, and the tech started diagnostics that day and determined that the car would need an engine computer which is covered by an emission warranty that is provided by Ford with no deductible. As we advised at the time of the diagnostic test, the computer had to be special-ordered. Once we installed the computer, we did find that your engine ran very poorly and was mis-firing. The tech then determined that oil was leaking internally into 2 of the individual coils (please note this car is not equipped with a coil pack). You did mention to us that the oil was recently changed and no oil leak was noted, but that was because the oil leak was internal. Also of note, the oil change was not performed here at the dealership. During the course of repairing the oil leak, high pressure fuel tubes are required to be replaced when accessing the valve cover gasket per Ford. After the oil leak was corrected and the effected coils replaced, diagnostic readings where checked and a fuel control issue was revealed. Further diagnostics showed that a HEGO sensor was faulty and caused the sparkplugs to be fouled. With your approval, the sparkplugs and HEGO sensor where replaced. During the replacement of the HEGO (located in the exhaust system) damage was discovered and reported to you at the time. Again, we understand how frustrating this situation is, and we wish there was a way we could make it easier, however we cannot predict what damage we will find when a used vehicle is brought in with issues. We do everything we can to keep repair costs as low as possible, and to work as quickly as possible, to provide the least amount of inconvenience to our customers.

February 14, 2019

Great Service Kelly was very professional and communicated with me daily. Got my car back to me quickly. I recommend the service department to everyone. Thank You! More

by Ford2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly
February 13, 2019

Pleasant and good service. This is the first time dealing with Supreme Ford , so far service has gone great. I would recommend Supreme to anyone looking to purchase a Ford vehic More

by Ford lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny (service)
February 05, 2019

Service Review Supreme Ford Slidell serviced my Ford Fusion. My Ford Fusion was issued a recall, and they took care of it. They was very cordial and accommodating wh More

by gwen247
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quentin McQueen
January 30, 2019

Always a good experience. Just purchased my 3rd vehicle from supreme ford. Always a good experience. They handled everything for me on the backend so that everything when smoot More

by Brandon T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Mulle
January 02, 2019

Brake job Service writer Mr mc queen very knowledgeable polite and very accommodating. It was a pleasure to deal with him. When questioned about concerns. I was More

by Shortfuse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Mcqueen
December 19, 2018

Awesome, not pressured, exactly as advertised Exactly as advertised. Everyone knew the product. Not pressured into buying. Courtesy and friendly. Searched the internet for months and they where th More

by D Howell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lionel
November 30, 2018

Service Thanks to Kenny and Paul for taking care of me during my Takata recall issues. Great guys to work with. I am very happy with their handling of my issu More

by Mike211
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny, Paul
November 20, 2018

Delyed Service Arrival time before 7:00am Departure time 10:00 only had oil change and tire rotation first oil change was no charge after taking so long they decided More

by KMH123
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
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