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Superstition Springs Lexus - Service Center

Mesa, AZ

4.9
1,081 Reviews

1,081 Reviews of Superstition Springs Lexus - Service Center

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November 08, 2024

Good service, questions answered. Service technician seemed knowledgeable in providing assistance to sort through immediate repairs vs. Watchful repairs that could be accomplished l More

by JANET.FELTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 11, 2024 -

Superstition Springs Lexus responded

Janet, thank you for your fantastic feedback! We're thrilled to hear our technician was able to assist you effectively. Prioritizing repairs is crucial, and we’re glad you found the guidance helpful. We appreciate your support and look forward to serving you again!

November 08, 2024

Great dealership, Phil is always there for us! Will always be our dealership, Have a great day. More

by FINNOGNORSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you had a fantastic experience with Phil. Your loyalty means a lot to us. Have a wonderful day!

November 08, 2024

Shane Hicks is my service adviser. He is very knowledgeable about dealing with all types of Lexus'. Thank you Shane More

by BAILEYHOUND73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Easton Mcintosh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks, Bailey! We're thrilled to hear about your positive experience with Shane. His expertise truly makes a difference, and we appreciate your feedback. Looking forward to serving you again!

November 08, 2024

Exceptional service! Super pleased with the employees there and Lexus! I’m very fortunate and thank for you taking care of me! More

by CDAV4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team and Lexus. Your satisfaction is our top priority, and we appreciate you sharing your positive experience. Looking forward to serving you again!

November 07, 2024

Every one is polite and professional. Waiting area clean and welcoming! I will be using them again! More

by plindsay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance
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November 07, 2024

Excellent service. Return the car so clean it looks like it has been detailed. Attention to detail. More

by swhittlinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Contract
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Nov 08, 2024 -

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you loved the service and noticed our attention to detail. Our team works hard to ensure every car shines like new. We appreciate your feedback and look forward to serving you again!

November 07, 2024

Phillip Zito has been my service person for many years. He is attentive, professional, extremely knowledgeable and very customer focused. He is a tremendous asset to your organization. More

by JIMWBARNS46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Zito
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Nov 11, 2024 -

Superstition Springs Lexus responded

Jim, thank you for your fantastic review! We’re thrilled to hear about your positive experiences with Phillip. His dedication to providing top-notch service truly makes a difference. We appreciate your support and look forward to continuing to meet your needs!

November 07, 2024

Chris Bates was excellent. He provided great service, got me a loaner, and gave great customer service. More

by aznmonk11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bates
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear that Chris provided you with excellent service and made your experience memorable. Our team is dedicated to ensuring every visit is top-notch, and we appreciate you sharing your experience!

November 07, 2024

Love the service team! Always helpful and professional!!!! Convenient, able to drop my car off and they call your once everything is complete More

by tffjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Brightman
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Nov 11, 2024 -

Superstition Springs Lexus responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our service team. Your convenience is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again!

November 07, 2024

Service was performed in a timely manner. Service advisor was pleasant. Had to reprogram my app and reset my pin due to some glitch that service may have caused. More

by ARIZONABEACHGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Myron Lyons
Report | Print
Nov 11, 2024 -

Superstition Springs Lexus responded

Thank you for the fantastic feedback! We're glad to hear our team provided timely service and a positive experience. We appreciate your understanding regarding the app glitch and are here to ensure everything runs smoothly moving forward. Your support means a lot to us!

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