Superstition Springs Lexus

Love my Lexus I just got at Superstition Springs Lexus!! Everyone I interacted with today was Awesome!! Thank you All so very much!! I appreciate your patience with me. Everyone I interacted with today was Awesome!! Thank you All so very much!! I appreciate your patience with me. More

Went here about 3 days ago to check out a vehicle. I did not like the one I originally went to look at and the initial experience was great. Our sales guy was super nice and no pressure at all. He sat down not like the one I originally went to look at and the initial experience was great. Our sales guy was super nice and no pressure at all. He sat down and went through everything on his lot that was within my price range I wanted. That lead to 3 cars I wanted to look at. We glanced at the first one, which was nice, then proceeded to look for another one that was no where to be found, finally we get to the 3rd one. I loved it and wanted to test drive it. So off we went! Had a great test drive and wanted to work out a deal on the vehicle. We proceeded to go inside and start the paperwork! My credit isn't perfect, but definitely well beyond what a dealership would want for purchasing a car. Matter of fact I was already pre approved with Capital One for $55,000 (which I told them)!!!! So when the application is being filled out I proceeded to let the salesman know that I am currently working on some credit repair so I can purchase a house here in the next year and half or so and to only run my credit once and get an idea of what we can do with financing you offer. He said ok not a problem, we'll they ran it 4 times and even came out with the interest rate and monthly payment for the vehicle I was going to buy. So about an hour after that, me just sitting there alone bored out of my mind, the sales rep comes over and says sorry banks are closed now so we can not finish the deal tonight, but we will get it wrapped up first thing in the morning for you. Reluctantly I left. The next morning I reached out to see how the deal was coming together and make sure everything was good so I could pick up the vehicle after work and sign the docs etc. We'll, 3 hours after, a call with a voice-mail, email, and text message, I finally get a return call! Just to be told that the vehicle was sold that morning to someone online in another state!!!! 3 days later the car is still on their website as in stock and available to purchase. Also, that day I called and left a voice mail for the General Manager to contact me about my concerns and my credit being ran so many times. Still to this day have not heard back. I've tried reaching out about 5 times since this has happened an no response back. STAY AWAY FROM THIS PLACE!!! More

Where to I begin to explain how wonderful this dealership is? James Charm, my salesperson, was so understanding and patient. He took the time to explain everything I needed. I had some difficulties with the is? James Charm, my salesperson, was so understanding and patient. He took the time to explain everything I needed. I had some difficulties with the car I purchased and he resolved everything! I never felt pressured or uncomfortable. Bernard Bryant, the sales manager was so friendly and helpful. The staff seem to get along very well and the atmosphere reflexes this feeling. This was definitely a different car buying experience for me! The staff here will make sure you are happy with your purchase! Thank you Mesa Lexus. I love my car! More

James C and Lin were awesome. It was my first time buying a car as a young 25 year old and they made the process straighforward. They were nice and seemed to care about me and explained everything well. I al a car as a young 25 year old and they made the process straighforward. They were nice and seemed to care about me and explained everything well. I also understand the dealership has to make some money to operate but they got me the car I wanted at a price I could afford which was awesome. Such a great experience especially after I had wasted 5 hours at Earnhardt Toyota nearby the day before where they had tried to rip me off and take advantage of me. They had me in and out in less than 3 hours with the car I wanted. Again such a great experience. More

Good to go. Thank you for the great deal. Will be back to buy again. Great atmosphere. Salesman did a great job. Will tell friends and family. buy again. Great atmosphere. Salesman did a great job. Will tell friends and family. More

I have my car for over a month now and still can’t receive or make calls with Apple CarPlay. I have been told many times it is an Apple issue and Lexus IS working on it, but still not resolved. Very f receive or make calls with Apple CarPlay. I have been told many times it is an Apple issue and Lexus IS working on it, but still not resolved. Very frustrated. More

Rip-off Was charged $320 for 15k inspection which took an hour. $320 per hour is more than a lawyer makes. Also tried to sell a wheel alignment when the car d Was charged $320 for 15k inspection which took an hour. $320 per hour is more than a lawyer makes. Also tried to sell a wheel alignment when the car does not wander and no wear on the tires. They said it was a “preventative suggestion “. Would not look me in the eye. Salesman tried to get me on a test drive for a $100 gift card but reneged on that also. Love Lexus but not these xxxx. More

Great Customer Service! I absolutely love this place. Great customer service always helpful. Brent is great. James Charm great salesman goes out of his way to make the whole I absolutely love this place. Great customer service always helpful. Brent is great. James Charm great salesman goes out of his way to make the whole experience comfortable and enjoyable. Ghassan khouri More

Excellent Dealership! We are very pleased with Superstition Lexus. They were honest, fair and courteous, Our salesperson "Bob Antanasio" was absolutely fantastic! No haggli We are very pleased with Superstition Lexus. They were honest, fair and courteous, Our salesperson "Bob Antanasio" was absolutely fantastic! No haggling back and forth. They provided a very reasonable offer, which we accepted and they shipped the car right to our door. How easy was that? Will definitely do business with these guys again! More

LEXUS Quality and 5 Star ⭐️ Treatment Are you even thinking about a vehicle purchase? TREAT YOURSELF by looking at the variety of New and/or Lightly driven vehicles at Superstition Sprin Are you even thinking about a vehicle purchase? TREAT YOURSELF by looking at the variety of New and/or Lightly driven vehicles at Superstition Springs Lexus where the Professional Staff treat you as a real person. “Real People”? Remember when all adults could form their own conclusions? Well, for that type of experience go to SS Lexus. That’s the type of atmosphere I experienced, Frank C. More