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Superior Toyota

Parkersburg, WV

4.7
183 Reviews

3101 7th St

Parkersburg, WV

26101

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Showing 183 reviews

October 15, 2020

Your mechanic did a fine job on servicing my Tacoma. The service writer helped me throughout the process to explain what needed maintenance. Thank you . More

by Ericpoole1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger
October 05, 2020

All of the fluff about customer service on TV and by the salesmen disappear after they get your check. New vehicle paint defect on roof and hood from factory and they promised to fix it. Only repainted ho More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeanette, Chris, Roger, Tommy, Grant
October 02, 2020

I took my vehicle in for service and informed the SERVICE department that my vehicle was riding very rough and may have a tire issue. Multi-point inspection is standard during every service. Part of the mult More

by JacobDean42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris
September 29, 2020

Gave us an estimate of 2200. To replace 3 cendors and a a/c blower motor . After having truck for a month I went to pay a nd pick up truck. They presented me with a 6800. Bill. Seems they took it upon t More

by s.cestaric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service desk person and service manager
September 18, 2020

I believe the service people are trustworthy, besides being helpful but never pushy. I am happy to bring my Camry there for service, and it just hit the 100,000 mark. More

by owlrun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know their names.
September 07, 2020

Staff is always helpful and pleasant. They answer questions. Help find answers to unusual problems. They have always been courteous and kind. Because of this... I encourage others to go to Superior More

by pbocchini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names. They have all been great
July 30, 2020

It was the usual with Ryan Morris I have known Ryan for almost 11 years and have bought 4 vehicles from him. 3of them are Toyota, the 4th is a Hyundai Kona- Limited. So far the Hyunda More

by danup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morris
July 24, 2020

State Inspection sticker/Windshield wipers your service is always excellent. Your waiting room is very clean and comfortable place to wait until the service is done. Keep up good works. Thank More

by Mitsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John at service department
July 24, 2020

Very well done and timely. I requested an additional service that was not part of my complimentary contract. It was met with cooperation and respect. More

by troutman
Recommend Dealer
Yes
Employees Worked With
Unknown
June 28, 2020

All the service team was friendly, and very helpful, took care of everything in a timely manner, and answered all my questions...great service guys.... thank you More

by Beth
Recommend Dealer
Yes
Employees Worked With
Roger, Dave
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