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Superior Toyota

Parkersburg, WV

4.7
183 Reviews

3101 7th St

Parkersburg, WV

26101

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Showing 183 reviews

April 18, 2021

Not helpful. Extremely rude and disrespectful. Made me feel like an inconvenience to their day when I was trying to purchase a car. Unbelievably poor customer service. More

by Carly.haschke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill, Finance
April 15, 2021

Can I go lower the 1 star? No? Lemme save you a long and painful trip to these “people” who are wildly stuck up and arrogant. Not to mention the hate speech I over heard. More

by JAY S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wouldn’t say
April 15, 2021

Once again, another great experience at Superior Toyota! This is the fourth vehicle I have purchased from Ryan. His knowledge of the vehicles and friendliness is exceptional, and second to none! More

by Baran4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morris
April 14, 2021

Not helpful...poor customer service. Don’t shop here. Shop somewhere else. Don’t give them your money. They need to Treat their customers better. More

by nanimarie23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark and Bill
April 14, 2021

Failed to provide proper courtesy and service when trying to purchase a car all employees acted as if trying to get them to do their jobs was a bother More

by Mattstrozier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales, Finance
April 14, 2021

Treat us customers better! What reason was there to be disrespectful to me when I was just looking for some help. I was a serious buyer, looks like I'm going anywhere else but here. More

by Kehau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill, and 3 others
April 14, 2021

I shouldn't have to be a foot from their face for a verbal response to even a hello. Service is even worse over the phone so it's not like they "didn't see me". More

by disneylove96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
April 13, 2021

This place is ridiculous. I was not acknowledge by any sales people until I expressed my frustration about being ignored. Then, it was very clear that helping me was an inconvenience to the associate who More

by staciemitchell
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark, Bill
April 12, 2021

Terrible customer service. Made me feel very uncomfortable. These people should not be in sales. I would never recommend buying from this location. Horrible. Scammers. More

by Carshopper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mark
April 12, 2021

Took my car in for a trade in, looking at a new Camry or something. Had my pet rat in the seat, the sales person looked at me absolutely disgusted and said they werent gonna handle any business with me and More

by alvizarxo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
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