Superior Toyota
Parkersburg, WV
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Not helpful. Extremely rude and disrespectful. Made me feel like an inconvenience to their day when I was trying to purchase a car. Unbelievably poor customer service. feel like an inconvenience to their day when I was trying to purchase a car. Unbelievably poor customer service. More
Can I go lower the 1 star? No? Lemme save you a long and painful trip to these “people” who are wildly stuck up and arrogant. Not to mention the hate speech I over heard. painful trip to these “people” who are wildly stuck up and arrogant. Not to mention the hate speech I over heard. More
Once again, another great experience at Superior Toyota! This is the fourth vehicle I have purchased from Ryan. His knowledge of the vehicles and friendliness is exceptional, and second to none! This is the fourth vehicle I have purchased from Ryan. His knowledge of the vehicles and friendliness is exceptional, and second to none! More
Not helpful...poor customer service. Don’t shop here. Shop somewhere else. Don’t give them your money. They need to Treat their customers better. Shop somewhere else. Don’t give them your money. They need to Treat their customers better. More
Failed to provide proper courtesy and service when trying to purchase a car all employees acted as if trying to get them to do their jobs was a bother to purchase a car all employees acted as if trying to get them to do their jobs was a bother More
Treat us customers better! What reason was there to be disrespectful to me when I was just looking for some help. I was a serious buyer, looks like I'm going anywhere else but here. disrespectful to me when I was just looking for some help. I was a serious buyer, looks like I'm going anywhere else but here. More
I shouldn't have to be a foot from their face for a verbal response to even a hello. Service is even worse over the phone so it's not like they "didn't see me". verbal response to even a hello. Service is even worse over the phone so it's not like they "didn't see me". More
This place is ridiculous. I was not acknowledge by any sales people until I expressed my frustration about being ignored. Then, it was very clear that helping me was an inconvenience to the associate who sales people until I expressed my frustration about being ignored. Then, it was very clear that helping me was an inconvenience to the associate who showed me one car and didn't answer a single question I had. A very disheartening experience overall and I will be discouraging anyone from buying from this dealership simply so they don't have to go through what I had to. I was not even a person in the eyes of these salesmen, much less a customer. More
Terrible customer service. Made me feel very uncomfortable. These people should not be in sales. I would never recommend buying from this location. Horrible. Scammers. uncomfortable. These people should not be in sales. I would never recommend buying from this location. Horrible. Scammers. More
Took my car in for a trade in, looking at a new Camry or something. Had my pet rat in the seat, the sales person looked at me absolutely disgusted and said they werent gonna handle any business with me and something. Had my pet rat in the seat, the sales person looked at me absolutely disgusted and said they werent gonna handle any business with me and my “disgusting” creature. I said fine then im goin elsewhere, he then reached in my car and snapped its neck. And said “I have the perfect Camry for you” , I was in shock. Rest in Peace Stuart More