Back

Superior Toyota

Parkersburg, WV

4.7
183 Reviews

3101 7th St

Parkersburg, WV

26101

Directions

By Type

Showing 183 reviews

April 28, 2021

Who needs customer service skills when you can just mock and disregard everyone. Lack of customer service and communication. No tact or professionalism. In layman terms they had a “idgaf” attitude and scoff More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill
April 27, 2021

customer service is extremely poor, everyone should be fired! they act as if they’re too good to sell to females. disgusting. never will return More

by nguyensabrina.11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
bill
April 27, 2021

DO NOT GO HERE, take your money elsewhere. Very unprofessional and they lack customer service, very rude people. If I could give them 0 stars I would. More

by eddyernesto98
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales used
April 25, 2021

Not helpful when I called up ahead of time to ask questions about getting a new car. Very disappointed with their service. Will be looking elsewhere. More

by Becbec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salesman
April 24, 2021

Absolutely horrible, don't go with these guys. Told them we were interested in a car, on the way, and they sold it as we drove it. They could've been honest with us, but no. More

by nct
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
don't know
April 23, 2021

The sales staff was available as needed. Not too little or too much. The purchase process was streamlined and easy to move thru. We love them Avalon. More

by Pat Law
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crash Cradock
April 20, 2021

Very unprofessional the salesman stood there looking at me without saying a word when I was talking with they need better communication skills because the way they acted was just not it sis More

by Eebren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Salesman,
April 19, 2021

Very terrible experience, no one spoke to me at all. Gave me no information at all. I will never go back. The sales and finance people were very disrespectful did not help at all and were very mute. More

by Nylagarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
April 18, 2021

Employees were not helpful whatsoever. I was barely spoken to and had to hunt down someone to help me even after stating i was there to purchase a car. Zero communication and acted like I was a burden More

by Samuel E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
April 18, 2021

Literally go out of business that is how you can improve the quality of service. Not a friendly face and seemed annoyed to help out, when that is their job More

by Daisymae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bill
...
6
...