Superior Toyota
Parkersburg, WV
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Who needs customer service skills when you can just mock and disregard everyone. Lack of customer service and communication. No tact or professionalism. In layman terms they had a “idgaf” attitude and scoff and disregard everyone. Lack of customer service and communication. No tact or professionalism. In layman terms they had a “idgaf” attitude and scoffed at the idea of performing their job. Just go somewhere else to work with people that actually want to do their job and help you. More
DO NOT GO HERE, take your money elsewhere. Very unprofessional and they lack customer service, very rude people. If I could give them 0 stars I would. unprofessional and they lack customer service, very rude people. If I could give them 0 stars I would. More
Not helpful when I called up ahead of time to ask questions about getting a new car. Very disappointed with their service. Will be looking elsewhere. questions about getting a new car. Very disappointed with their service. Will be looking elsewhere. More
Absolutely horrible, don't go with these guys. Told them we were interested in a car, on the way, and they sold it as we drove it. They could've been honest with us, but no. them we were interested in a car, on the way, and they sold it as we drove it. They could've been honest with us, but no. More
The sales staff was available as needed. Not too little or too much. The purchase process was streamlined and easy to move thru. We love them Avalon. or too much. The purchase process was streamlined and easy to move thru. We love them Avalon. More
Very unprofessional the salesman stood there looking at me without saying a word when I was talking with they need better communication skills because the way they acted was just not it sis me without saying a word when I was talking with they need better communication skills because the way they acted was just not it sis More
Very terrible experience, no one spoke to me at all. Gave me no information at all. I will never go back. The sales and finance people were very disrespectful did not help at all and were very mute. me no information at all. I will never go back. The sales and finance people were very disrespectful did not help at all and were very mute. More
Employees were not helpful whatsoever. I was barely spoken to and had to hunt down someone to help me even after stating i was there to purchase a car. Zero communication and acted like I was a burden spoken to and had to hunt down someone to help me even after stating i was there to purchase a car. Zero communication and acted like I was a burden for being there. I will never be back. More
Literally go out of business that is how you can improve the quality of service. Not a friendly face and seemed annoyed to help out, when that is their job the quality of service. Not a friendly face and seemed annoyed to help out, when that is their job More