Superior Toyota
Parkersburg, WV
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Undercoating appointment. The service department staff was friendly and easy to work with. I brought the car in before my work and a courtesy vehicle was available to take me t The service department staff was friendly and easy to work with. I brought the car in before my work and a courtesy vehicle was available to take me to work. More
I had a key fob to my car reassigned after loosing the lock. My experience with the Toyota service center has been positive for over 25 years. I like that if I do not understand something that it is explained t My experience with the Toyota service center has been positive for over 25 years. I like that if I do not understand something that it is explained to me in a way that makes it clear what is being done and why it is important for my car. I now have several small issues and the center has scheduled things at different times because that is what works best for me and my work hours. My most recent visit was for the lock fob but when I mentioned a rattle and something hanging in the front of my car the guys there found I was missing some clips holding up under carriage shields. They fixed it at the same time. I can not express how grateful I am to have Superior Toyota Service Center taking care of my car. It might be 13 years old but with 101,000 miles a Toyota is just getting warmed up! More
Purchase of Tacoma Tony Campbell was an excellent salesman. He made purchasing the Tacoma a very easy process. He went above and beyond. The grandson was very surpris Tony Campbell was an excellent salesman. He made purchasing the Tacoma a very easy process. He went above and beyond. The grandson was very surprised. More
Unorganized and un professional We had talked to a sales person about an online truck that was for sale. We had talked payment, financing and time to come look at it. We were on the We had talked to a sales person about an online truck that was for sale. We had talked payment, financing and time to come look at it. We were on the way to dealership with down payment to look and buy, Sales person called us while on our way and another salesperson had sold it and they were drawing up paper work. I would not recommend this dealership. More
25,000 mile service Had vehicle in for routine service,no problems,everything was smooth, was in and out in a short time period.staff is always courteous and friendly and Had vehicle in for routine service,no problems,everything was smooth, was in and out in a short time period.staff is always courteous and friendly and helpful. More
Great Job, Once Again I was there to have my car inspected. As usual, they done a great job and even washed my car for me. Thanks to all. Judy I was there to have my car inspected. As usual, they done a great job and even washed my car for me. Thanks to all. Judy More
Superior Toyota always does great work. Superior Toyota is always there to maintain and repair our vehicles. They do a great job. In fact, they do such a great job repairs are few and far Superior Toyota is always there to maintain and repair our vehicles. They do a great job. In fact, they do such a great job repairs are few and far between. My only complaint is that they are so good that they are always booked up a couple of weeks or more ahead and it is difficult to get in in a way that easily fits my schedule. And that is a good thing for them. I highly recommend them. Aloha, Denise V. More
Repair/Oil Change/Inspection Great service...love the "carwash" after servicing!! Appointment was set up when I needed it, in regards to my work schedule and I appreciate that. Great service...love the "carwash" after servicing!! Appointment was set up when I needed it, in regards to my work schedule and I appreciate that. More
Great Service Superior staff is always kind and helpful. I did not have to wait very long and got in and out fine. I appreciate the comfort of the waiting area. Superior staff is always kind and helpful. I did not have to wait very long and got in and out fine. I appreciate the comfort of the waiting area. More
service order notice We were the first to get the computers updated in our 2014 Prius due to a service order. We were very well treated. The mechanics did a great job and We were the first to get the computers updated in our 2014 Prius due to a service order. We were very well treated. The mechanics did a great job and we were on our way. The staff is always courteous. We usually get a car wash when they service the car, but the garage door on the car wash was out of order. Other than that, excellent treatment. We just purchased our 2019 Camry there yesterday. Ryan was great! More