Superior Honda of Omaha - Service Center

I had an excellent experience at Superior Honda, brought my Pilot in for service and was treated with respect and value actually. Ross Engel was the face of Superior that I had the opportunity to meet and my Pilot in for service and was treated with respect and value actually. Ross Engel was the face of Superior that I had the opportunity to meet and deal with. He was friendly, honest and took time to explain the work that was going to be done and why. He wasn't in a hurry but was straight forward and to the point in our discussion. I think Ross sets a high standard of excellence/performance for himself as well as the Superior Honda group. Ross should be recognized as a valued employee, he professionally upholds the positive reputation associated with Superior Honda. Thanks, Janine Lloyd More

Great service. Repairs were a bit more than we expected by about $200. The service was very friendly and Carrie is always polite and enjoyable to work with. We have been going to Superior Honda since we p by about $200. The service was very friendly and Carrie is always polite and enjoyable to work with. We have been going to Superior Honda since we purchased our first Honda in 1998 and will continue to do so with future purchases. More

We currently have 3 Honda vehicles and all were purchased from Superior Honda. Not only do they have a great sales team, their service department is the BEST! Our service advisor, Carrie Moody, went above from Superior Honda. Not only do they have a great sales team, their service department is the BEST! Our service advisor, Carrie Moody, went above and beyond to help isolate an issue and get our Pilot fixed quickly. She kept in contact with us througout the process and did everything she could to make sure it was done right. Although it's very rare that we go for service other than a routine oil change (which is why we love our Hondas!) we know that we can count on and trust them. More

We sincerely thank you Superior Honda, especially Mr. Dennis Heath; He went above and beyond our expectation. We are from out of town travel thru Omaha and our 2009 Accord having engine check light come Dennis Heath; He went above and beyond our expectation. We are from out of town travel thru Omaha and our 2009 Accord having engine check light come on , Mr. Heath were very professional and wonderful of help us get back to the road , We would strongly recommended this Dealership to any of my friends family and coworkers More

I have worked with Dennis on multiple occasions when I have taken my car in for service and have always found him to be very helpful and friendly. He is always honest about any situation and has explaine have taken my car in for service and have always found him to be very helpful and friendly. He is always honest about any situation and has explained when something can be differed until later or should be addressed near term. I would highly recommend Dennis and Superior Honda for their friendliness, honestly and way that they make you feel like a valued customer. More

In preparation for a long trip, I had the car checked out in the service department. Carrie was friendly and courteous. She explained what had been checked and the condition of each part. She reported the in the service department. Carrie was friendly and courteous. She explained what had been checked and the condition of each part. She reported the car was in good shape for the trip but some services would be needed upon return. She prepared a printout of what services would be needed and how much this would cost. Carrie Moody was great and went beyond what would have been acceptable to me. More

Carrie was extremely friendly and helpful. I didn't realize that we arrived a little after hours but she remained until we were finshed without ever giving the appearance of being rushed or annoyed -- realize that we arrived a little after hours but she remained until we were finshed without ever giving the appearance of being rushed or annoyed -- extremely gracious! Even though we have only been to Superior for the original purchase and 2 routine oil changes we have had very pleasant experiences. More

I purchacet the car new and feel the service visit was great. The work done had no suprises, and the price was as quoted, and conpleted when promised. The service department made rcommendations for the ne great. The work done had no suprises, and the price was as quoted, and conpleted when promised. The service department made rcommendations for the next scheduled service, and the costs. I will use the service department and sales department in the future. More

I recently took my car in because we were having trouble with the key fobs. They were replaced,under warranty, and work perfectly. While there, the car was inspected and determined to need rear brake pads with the key fobs. They were replaced,under warranty, and work perfectly. While there, the car was inspected and determined to need rear brake pads/rotors resurfaced. This work was completed promtply and courteously. More

Dennis was so nice and efficient. From the moment I arrived at the workshop, Dennis approached me and assured me that he will be back in a moment. I could see the guys were busy from the cars that wer arrived at the workshop, Dennis approached me and assured me that he will be back in a moment. I could see the guys were busy from the cars that were inside the shop. When he finally got back to me , approximately 10 minutes later, it was a matter of touch and go. He gave me a quotation for the job to be done and immediately arranged for my transportation back to work. As soon as I got to work, he called me to let me know that there was further work to be done on a part related to the original problem which I advised him to go ahead and fix. Sure enough when I got back at the Superior Honda, Dennis took me to my car which was still being fixed and showed me all the replaced worn out parts. In short I just want to say that service at Superior Honda is always high quality , professional and efficient More