Superior Honda of Omaha - Service Center

Courteous and explained findings Visit went smoothly Oil change and tire rotation Everything was explained well, work was done within an hour, thankful that they also washed my car Visit went smoothly Oil change and tire rotation Everything was explained well, work was done within an hour, thankful that they also washed my car More

Excellent Brian was excellent, best customer service I have received in a long time. Would definitely go back, was very prompt and friendly, nice waiting area Brian was excellent, best customer service I have received in a long time. Would definitely go back, was very prompt and friendly, nice waiting area More

Oil Change and Inspection I had experienced a wrench and oil life 15% signal. I was surprised because I thought that my oil was changed at ever visit. I've found that it is c I had experienced a wrench and oil life 15% signal. I was surprised because I thought that my oil was changed at ever visit. I've found that it is changed only when needed. The oil was changed, the inspection done and I was sent on my way with an explanation of it all. I was immediately served and felt respectfully treated even though I know nothing about cars or their upkeep. More

Expedient car care. Poor communication. Appreciated you getting my car in quickly and repaired efficiently. Only part that didn't go well is that you attempted to contact me through my work Appreciated you getting my car in quickly and repaired efficiently. Only part that didn't go well is that you attempted to contact me through my work number instead of my cell number which you have never done before. My work number is not a very efficient way of getting in contact with me most days but I was on vacation so no one contacted me. I had to call the dealer to find out what was going on and was told my car had been completed the day before. It didn't cause me any problem but just would appreciate them using my cell number like they always have in the past. More

Serious issue easily resolved. My 2011 Honda CR-V was subject to the airbag recall. The letter I received from corporate indicted I could request a rental car to use while waiting My 2011 Honda CR-V was subject to the airbag recall. The letter I received from corporate indicted I could request a rental car to use while waiting for the airbag replacement. I took advantage of the offer and had a rental car the next day. When picking up and returning the rental car Service Manager Carrie Moody made the whole process a breeze. She was a pleasure to work with and is an example of what customer service is all about. More

A+ experience Superior's focus on customer care makes the auto service process easy and pleasant. Work is always impeccable and you have peace of mind knowing the w Superior's focus on customer care makes the auto service process easy and pleasant. Work is always impeccable and you have peace of mind knowing the work on your auto was done right. More

Excellent service. Carrie in service has helped us for many years. She's the best! But all others are good as well. Have had years of good service and even help over Carrie in service has helped us for many years. She's the best! But all others are good as well. Have had years of good service and even help over the phone. No complaints! More

Service Review MyHonda needed regular oil change and tire rotation. Service waswell done and my wait was only slightly longer than expected. Since this is a new ve MyHonda needed regular oil change and tire rotation. Service waswell done and my wait was only slightly longer than expected. Since this is a new vehicle, I do not yet have a sense of how long service will take. More

Fantastic Customer Service I went in for an oil change. When I arrived it was much busier than I anticipated. However, I was quickly offered shuttle service and was able to hit I went in for an oil change. When I arrived it was much busier than I anticipated. However, I was quickly offered shuttle service and was able to hit the gym. The gentleman, I believe his name was Jim,was fantastic company on my drive. After about an hour I got a call my car was done, but not being done at the gym, asked for another hour. They obliged and right as I was finishing, Jim pulled up and took me back. It was just the best experience. Thanks so much! More

Always a pleasure The work that is being done is always complete and done to my satisfaction I always recommend this dealership whether it is service or a new car that The work that is being done is always complete and done to my satisfaction I always recommend this dealership whether it is service or a new car that is needed. More