Superior Honda of Omaha

Everyone was low key and very helpful. Enjoyed working with Jacob K., he was very knowledgeable. Enjoyed working with Jacob K., he was very knowledgeable. More

Our salesman was knowledgeable and not pushy. He took care of our needs throughout the process. The buying process was very smooth. The finance department did a great job as well. Would recommend He took care of our needs throughout the process. The buying process was very smooth. The finance department did a great job as well. Would recommend to others. More

The car buying process with Superior was honestly. ..superior. I had come from a very negative experience with another dealership just South of Omaha. I was stressed, frustrated, and honestly over deal ..superior. I had come from a very negative experience with another dealership just South of Omaha. I was stressed, frustrated, and honestly over dealers. But from the test drive of the HR-V, through the In-Transit process, and the final purchasing/ trade in process it was the total opposite thanks to Zach! Zach was very transparent and clear about the HR-V and its in-transit process from the beginning. I never felt pressured to buy the car. He was very laid back and easy going which was so refreshing! Once my car arrived I was able to do paperwork before even coming to Superior. The day of purchasing was so smooth and stressless. I was given a very fair price for my trade in. Ashley in the Finance Office genuinely offered me add ons that would fit my car and my driving. But I never felt obligated or pressured to purchase them. The price was always clear and double checked every step of the way. As a first time car buyer that was a relief. I want to say thank you to Zach and Ashley for all your help and kindness! As well as to everyone at Superior who had a hand in getting and receiving my new HR-V, I will recommend Superior to all I know! More

Eric in service was friendly and professional. The recall on my Ridgeline was going to take some time to repair so I was provided a nice Passport to use while my Ridgeline was being taken car of. The recall on my Ridgeline was going to take some time to repair so I was provided a nice Passport to use while my Ridgeline was being taken car of. More

Jacob was very professional and honest. He kept me updated on the car and made the purchase very easy. I would definitely contact him for another car purchase. He kept me updated on the car and made the purchase very easy. I would definitely contact him for another car purchase. More

Worked with Cuck at Superior Honda. It was our first time buying a brand new car, we normally buy used. Chuck made the experience pleasant and not stressful. No high pressure salesmansh It was our first time buying a brand new car, we normally buy used. Chuck made the experience pleasant and not stressful. No high pressure salesmanship or gimmickry. Chuck was straight forward and explained all the details. He also did an awesome job staying in touch with us while the car was being built - keeping us in the loop and ensuring we knew all the details :) More

Tried buying a vehicle from them and the price "accidentally" changed because of a miscommunication from Adul Sultonov the sales person and Eric Knudsen the Sales Manager. No problem I'm okay with "accidentally" changed because of a miscommunication from Adul Sultonov the sales person and Eric Knudsen the Sales Manager. No problem I'm okay with it. Had already put down a $7500 deposit on my credit card and was told it would be credited back to my account immediately. It's been 4 business days and although the charge has posted the credit has yet to come through. Went to the dealership to see what happened and was asked to wait an hour to fix the issue because the person I worked with before was busy with a customer. (Now that I'm not buying anything I'm not important obviously.) Let them know this was unacceptable and wanted it taken care of now. Another gentleman game out and said it was taken care of already. Told him my credit card company said it wasn't and no credit was issued. He then said the paper shows it was. (The paper is a printed word document.) Abel came out smiling and thinking I was there to give an extra $1500 and purchase the vehicle. Not the case.... The person I was passed off to said he was a business manager said he couldn't do anything until Monday because nobody is in the office. (Funny because the other person who was busy with a customer seemed ready to help me in an hour.) I know my credit card company will eventually get it figured out but I won't ever buy anything Superior Honda. They really play that customer service angle on the TV commercials but in actuality they gave the wrong price and wouldn't honor it and told me to go wait an hour to fix an issue they caused and never took care of. It will be interesting on Monday to see if anyone actually calls. I'm guessing they won't. Citibank told me to dispute the charge and they would handle it immediately. More

Superior Honda is always our go to dealership for our vehicles - new or used. Aric was very helpful in working with our busy schedule and was available when we needed. It was not an easy task to find wha vehicles - new or used. Aric was very helpful in working with our busy schedule and was available when we needed. It was not an easy task to find what we needed (3 vehicles at once), but he worked with us and managed to help with all our needs. He explained everything easily and made the whole process efficient! We are very happy with each of our vehicles! More

Abdul was excellent to work with. He took the time to understand my needs and communicated with me throughout the entire buying process. I really appreciated that he never pressured He took the time to understand my needs and communicated with me throughout the entire buying process. I really appreciated that he never pressured me into a decision. Abdul truly cared about my needs. I'd work with him anytime! More

After test driving almost every car in the segment that I was looking at, the Honda pilot trail sport checked all the boxes. Jacob was a pleasure to work with. He was not pushy at all, and was very responsiv was looking at, the Honda pilot trail sport checked all the boxes. Jacob was a pleasure to work with. He was not pushy at all, and was very responsive to all my questions. The only negative of the whole experience was not having cars in stock, but I understand, the way the market is why we had to wait. Would not hesitate to come back to superior Honda for future purposes. . More