Superior Honda of Omaha

Worked with Cuck at Superior Honda. It was our first time buying a brand new car, we normally buy used. Chuck made the experience pleasant and not stressful. No high pressure salesmansh It was our first time buying a brand new car, we normally buy used. Chuck made the experience pleasant and not stressful. No high pressure salesmanship or gimmickry. Chuck was straight forward and explained all the details. He also did an awesome job staying in touch with us while the car was being built - keeping us in the loop and ensuring we knew all the details :) More

Tried buying a vehicle from them and the price "accidentally" changed because of a miscommunication from Adul Sultonov the sales person and Eric Knudsen the Sales Manager. No problem I'm okay with "accidentally" changed because of a miscommunication from Adul Sultonov the sales person and Eric Knudsen the Sales Manager. No problem I'm okay with it. Had already put down a $7500 deposit on my credit card and was told it would be credited back to my account immediately. It's been 4 business days and although the charge has posted the credit has yet to come through. Went to the dealership to see what happened and was asked to wait an hour to fix the issue because the person I worked with before was busy with a customer. (Now that I'm not buying anything I'm not important obviously.) Let them know this was unacceptable and wanted it taken care of now. Another gentleman game out and said it was taken care of already. Told him my credit card company said it wasn't and no credit was issued. He then said the paper shows it was. (The paper is a printed word document.) Abel came out smiling and thinking I was there to give an extra $1500 and purchase the vehicle. Not the case.... The person I was passed off to said he was a business manager said he couldn't do anything until Monday because nobody is in the office. (Funny because the other person who was busy with a customer seemed ready to help me in an hour.) I know my credit card company will eventually get it figured out but I won't ever buy anything Superior Honda. They really play that customer service angle on the TV commercials but in actuality they gave the wrong price and wouldn't honor it and told me to go wait an hour to fix an issue they caused and never took care of. It will be interesting on Monday to see if anyone actually calls. I'm guessing they won't. Citibank told me to dispute the charge and they would handle it immediately. More

Superior Honda is always our go to dealership for our vehicles - new or used. Aric was very helpful in working with our busy schedule and was available when we needed. It was not an easy task to find wha vehicles - new or used. Aric was very helpful in working with our busy schedule and was available when we needed. It was not an easy task to find what we needed (3 vehicles at once), but he worked with us and managed to help with all our needs. He explained everything easily and made the whole process efficient! We are very happy with each of our vehicles! More

Abdul was excellent to work with. He took the time to understand my needs and communicated with me throughout the entire buying process. I really appreciated that he never pressured He took the time to understand my needs and communicated with me throughout the entire buying process. I really appreciated that he never pressured me into a decision. Abdul truly cared about my needs. I'd work with him anytime! More

After test driving almost every car in the segment that I was looking at, the Honda pilot trail sport checked all the boxes. Jacob was a pleasure to work with. He was not pushy at all, and was very responsiv was looking at, the Honda pilot trail sport checked all the boxes. Jacob was a pleasure to work with. He was not pushy at all, and was very responsive to all my questions. The only negative of the whole experience was not having cars in stock, but I understand, the way the market is why we had to wait. Would not hesitate to come back to superior Honda for future purposes. . More

Jacob was very professional, did an excellent job of presenting the vehicle. The dealership worked well with us to answer all our questions. presenting the vehicle. The dealership worked well with us to answer all our questions. More

Professional, respectful of my time, friendly, took me and my wants seriously, and had me leave feeling great about my purchase. and my wants seriously, and had me leave feeling great about my purchase. More

Abdul Soltonov and his manager were great to work with. I felt no pressure to buy a more expensive car. Everything went smoothly and efficiently. My relative who is also a car salesman stated I had gotten I felt no pressure to buy a more expensive car. Everything went smoothly and efficiently. My relative who is also a car salesman stated I had gotten a good deal. I love my new car More

Trading in our vehicle and purchasing a new one was a very easy process. We were in and out in just over an hour. very easy process. We were in and out in just over an hour. More

Jacob was great. He was very professional, answered all our questions and was pleasant to deal with. We love our new car and will enjoy driving it. He was very professional, answered all our questions and was pleasant to deal with. We love our new car and will enjoy driving it. More