Superior Honda of Omaha

Fantastic Buying Experience The friendly and professional customer service was outstanding. My experience at Superior Honda of Omaha was unlike anything I've experienced before. The friendly and professional customer service was outstanding. My experience at Superior Honda of Omaha was unlike anything I've experienced before. The statement, "People will not remember what you say or do, but how you make them feel" was true for me. I walked away feeling like they were working with me to get a good deal, not just a sale. They genuinely appeared to care about my situation which was evidenced by the way they listened and allowed me to process my decision. Well done! More

Great All was smooth and painless. Got what I wanted working with good people. Was my sixth car purchased here and it was what brings me back. All was smooth and painless. Got what I wanted working with good people. Was my sixth car purchased here and it was what brings me back. More

Painless replacement of air bags Everything from making the appointment to being offered a loaner car to drop off and pick up was easy and everyone I spoke with was cheerful and helpf Everything from making the appointment to being offered a loaner car to drop off and pick up was easy and everyone I spoke with was cheerful and helpful More

Outstanding Professional, Exeperienced Staff made my car buying experience a easy process. I would recommend them to anyone looking to purchase a new or used car. Professional, Exeperienced Staff made my car buying experience a easy process. I would recommend them to anyone looking to purchase a new or used car. Thanks Guys we Love our new CRV. More

Outstanding customer service Superior Honda always has great customer service and this visit was no exception. Matt got me in and out installing running boards on my Ridgeline ve Superior Honda always has great customer service and this visit was no exception. Matt got me in and out installing running boards on my Ridgeline very quickly. The entire staff is always friendly. More

Unable to fix "Clunk" noise on the front passenger side I have gone to this Superior Honda since it was still in Council Bluffs, IA for new cars and services. I was happy until recent incident. I brought I have gone to this Superior Honda since it was still in Council Bluffs, IA for new cars and services. I was happy until recent incident. I brought my Cr-V to check for "Clunk" noise on the front passenger side. The service adviser turned the steering wheel (car in park) and heard the clunk noise likes metal on metal. He scheduled to bring the car back due to service department was busy. On the appointment day, I left the car at the dealer the night before, so they have a plenty time to diagnose on the next day. Late in the afternoon, the service adviser called and said "They found the sway bar links worn and broke" I told him that I believe if it worn but it would not be broken because I looked at them couple of days ago. So he wrote on the service repair as "Replaced worn sway bar links". But it did not fix the clunk noise. The service adviser told me that it needs strut mount. I brought the car back and they replaced the strut mount. But the clunk noise was still not fixed. Now the service manager told me that it needs new struts. I asked the Service Manager that "Do you warranty that it will fix the Clunk issue then I will pay for it?" The Service Manager said "They have to replace and find out." I took my Cr-V to other mechanic shop, the mechanic put on the lift and fixed clunk noise in 15 minutes. The mechanic told me that "I don't know why the dealers guys did not see it, and they just replaced parts and charged you!" I called the Service Manager and told him that I would like to have my money back. I will them if they want to know what was fixed the clunk noise issue. More

great Actually, I did not use your service. Carstar had to take my car there to calibrate the air bag. Had an accident and they must not have the equipmen Actually, I did not use your service. Carstar had to take my car there to calibrate the air bag. Had an accident and they must not have the equipment to calibrate the air bag. More

Good service I have had great service every time I have came in. Treated like a valuable customer when I came in for a recall, and paint treatment. I have had great service every time I have came in. Treated like a valuable customer when I came in for a recall, and paint treatment. More

Excellent Service > Totally Pleasant Car Buying Chuck is an excellent salesman and gave me exactly the leve of service I wanted. I'm very happy with my car and the entire experience. Chuck is an excellent salesman and gave me exactly the leve of service I wanted. I'm very happy with my car and the entire experience. More

Excellent Service Carrie quickly and accurately diagnosed the problem with my car. When the repairs couldn't be completed before the weekend, Carrie arranged for a loan Carrie quickly and accurately diagnosed the problem with my car. When the repairs couldn't be completed before the weekend, Carrie arranged for a loaner car so my weekend plans were not disrupted. More