Superior Honda of Omaha

Responded to emails quickly; everyone was very pleasant to work with; answered all of our questions and told us things we didn't think about. to work with; answered all of our questions and told us things we didn't think about. More

Jacob was extremely helpful with not only narrowing down my options to fit what I needed, but also being extremely knowledgeable and explaining in detail the specs of the car. I highly recommend Jacob Karat my options to fit what I needed, but also being extremely knowledgeable and explaining in detail the specs of the car. I highly recommend Jacob Karatoprakli in any car purchasing needs!! More

Overall experience was good. They gave me a great trade value for my used Honda. They gave me a great trade value for my used Honda. More

I was very happy with the shopping and buying experience at Superior Honda. Jacob and Ryan were both very knowledgeable and helpful. They made the car buying experience easy. at Superior Honda. Jacob and Ryan were both very knowledgeable and helpful. They made the car buying experience easy. More

First he communicate very fast and well. Got to a price that work for me and him. Got to a price that work for me and him. More

We had an excellent experience with Jacob! He was thorough in explaining everything to us and a great guy to work with! He was thorough in explaining everything to us and a great guy to work with! More

Jacob did a great job and we feel good about how we were treated and the deal we got. treated and the deal we got. More

I picked up my 2024 Honda CRV on November 20, 2023. I ordered some accessories for it and I FINALLY got it in today (March 1, 2024) to get that taken care of. Not realizing I not only paid for th I ordered some accessories for it and I FINALLY got it in today (March 1, 2024) to get that taken care of. Not realizing I not only paid for those parts, but also paid for the labor when I initially picked up the vehicle back in November. I honestly thought I would need to pay for the LABOR as it take a bit of time to install etc. Nope....Aric Curtice the salesperson I work with and the Service Manager (forgive me I can't remember their name) said no charge - I had already taken care of that back in November. Imagine my surprise as I had my checkbook out and pencil poised!! Wow. -- and I also had a very nice courtesy car to drive while my vehicle was in the shop for all that. Thank you so much, Superior Honda!! My experience has been a really GREAT one and I hope to keep the relationship up with you folks and I have already referred 2 people to you since November, 2023. I've said it once I'll say it again....The experience I have had here has really changed my perception of dealerships. The dealership of yesteryear is truly no more. -- I have Aric to thank for that one!!! More

Nice products! Decent service. Fair deal. Friendly sales people. Nice showroom. Great inventory. Too long wait for finance manager. Decent service. Fair deal. Friendly sales people. Nice showroom. Great inventory. Too long wait for finance manager. More

We brought out 2022 Honda HRV on for scheduled service today (2-19-24). I mentioned that I had a door ding on the rear passenger door and would like to know how I go about getting that repaired since we b today (2-19-24). I mentioned that I had a door ding on the rear passenger door and would like to know how I go about getting that repaired since we bought the extended warranty and body coverage. I was told that it won't be covered by Superior. I told the service employee that look at the "ding", "Well, Superior got our money and I guess that all they wanted." This is disappointing news. When we bought the car, we were told specifically by the Finance employee that "door dings" were covered with the extra coverage we paid for. We also got this on the 2023 HRV we purchased last year. Finance Manager, Brian Jacob called me back but hung up on me when I explained that we won’t be back to Superior Honda. Going forward, Superior Honda will not see another dime of our money and we will take any new car purchases to another dealer. More