Superior Ford of Plymouth MN

Full satisfaction and great service. Superior Ford is always there for help with my car when I need them. Their service staff knows what they are doing and provide professional, timely a Superior Ford is always there for help with my car when I need them. Their service staff knows what they are doing and provide professional, timely and accurate assessments to prevent issues from arising with my Ford. More

Superior Ford - Always excellent service! We just bought our 4th vehicle from Ruth Chase, and she is amazing! She is so pleasant to deal with and does her research so she has options before y We just bought our 4th vehicle from Ruth Chase, and she is amazing! She is so pleasant to deal with and does her research so she has options before you come in for a face to face visit. She always provides great info, giving us the details we need to make the best decision for us. Rich in the finance department is great, too. He explains things clearly and is knowledgeable, answering all questions with ease. A couple of days after we got this last vehicle, I stopped in with some questions and Michael was great, too! We have all of our new car maintenance done at Superior, as well, and the folks in the service department are always nice! More

Superior Ford has always been Super We have purchased all of our vehicles from Superior over the past 30 years. We feel comfortable with the new car purchasing experience and have always We have purchased all of our vehicles from Superior over the past 30 years. We feel comfortable with the new car purchasing experience and have always had superior service when needed through the service department. Thanks to Ron Powell on our most recent Ford Escape purchase. More

Very Helpful and Caring Team All the staff I have worked with for my purchases over the last two years have been kind, friendly, caring, professional, and worked with my best inte All the staff I have worked with for my purchases over the last two years have been kind, friendly, caring, professional, and worked with my best interests in-mind. I only plan to buy my vehicles from Superior Ford. More

Always great genuine customer service at Superior, 19 yrs The reason I have been coming to Superior Ford for the past 15 years is because of the excellent customer service and "genuine" communication. Some co The reason I have been coming to Superior Ford for the past 15 years is because of the excellent customer service and "genuine" communication. Some companies go overboard in coaching their teams on "sayings", "slogans". At Superior Ford they use "genuine" and real world communication. I have worked with Joe in service for many years. He asks questions, clarifies the question, listens, gathers all the information and explains options, actions and timelines. I always know what the plan is. I appreciate his authenticity, transparency and organization. More

Friendly, informed staff The sales team that worked with my wife and myself were friendly and very informed throughout the entire experience from initial contact with Rob Mart The sales team that worked with my wife and myself were friendly and very informed throughout the entire experience from initial contact with Rob Martin to Oliver, who set up the link with William and finally with the finance manager. Exceptional job all of the way around. More

Great Leasing Experience After having had a bad experience with a leased Ford Fusion (poor road handling, failure to be able to get headlights adjusted over two years after re After having had a bad experience with a leased Ford Fusion (poor road handling, failure to be able to get headlights adjusted over two years after repeated requests), a visit to the showroom during routine maintenance and a chance encounter with Ruth Chase led to finally finding an alternative that worked for both parties. She found an Edge and an early buyout program so I could lease what turns out to be my fourth Edge from this dealership. I only stayed with Brookdale Superior because if the competant efforts of Ruth Chase. Ruth is informed, tenacious and thoroughly customer focused. More

Friendly and very helpful dealership!! Could send out deals or lower prices for returning customers though! Overall great and friendly place!! Go check it out! and very helpful dealership!! Could send out deals or lower prices for returning customers though! Overall great and friendly place!! Go check it out! More