
Superior Ford of Plymouth MN
Plymouth, MN
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Dealership Worth Considering Neat and clean facility shop and showroom. Oil changes somewhat on the pricey side. Worth it you will have to be the judge of that. Car always come Neat and clean facility shop and showroom. Oil changes somewhat on the pricey side. Worth it you will have to be the judge of that. Car always comes back neat and clean. More
Very Friendly When I first drove up for about 15 min no one even acknowledge me being there which I felt was wierd because usually someone comes out and will say "w When I first drove up for about 15 min no one even acknowledge me being there which I felt was wierd because usually someone comes out and will say "we will be with you shortly". Other than that the lead person (I think) was very friendly and informative. I had a sitiuation at the last visit when I got my oil changed. I had to come back because the guy didnt tighten something tight enough and oil leaked. When I brought it back they charge me for one of my free oil changes. I stated I should not have been charged because I brought it back because an employee didn`t tighten something tight enough and the guy stated he would not charge me the next time I came in. So this time I mentioned it and the lead said he would take care of it. That impressed me. No questions asked. I told him the guys name from last time which he said he didnt know who it was because I think he said he had worked there for about 5 months. But he still honored what I said. Usually the lead guy that is there when I come in is condescending and rude.So happy they replaced him with this new guy! (Sorry forgot his name). I will be back :-) More
Body shop did everything excellent looks like new again Repair was done on time and looked like new. Jim was friendly and professional. He knew exactly what needed to be done. I dealt with Denny for many Repair was done on time and looked like new. Jim was friendly and professional. He knew exactly what needed to be done. I dealt with Denny for many years and Jim was just as good. More
Very satisfied with Suoerior Ford & the new EDGE! I have purchased several Ford vehicles in the past 25 years. My recent purchase at Superior Ford was by far, the best experience. I have purchased several Ford vehicles in the past 25 years. My recent purchase at Superior Ford was by far, the best experience. Especially, the help from salesperson, Jeff Chalin. I will recommend him to anyone that is shopping for a car. More
Truck purchase I was disappointed that the specific truck I came in to see was no longer on the lot. Rob did work hard to find a truck I was interested in and I was I was disappointed that the specific truck I came in to see was no longer on the lot. Rob did work hard to find a truck I was interested in and I was able to get a good price on it. .Everyone was professional and competent. Ron took the time to go over all of the features of the truck. More
Great experience Ron was a fantastic salesperson to work with. He not only met our expectations, but exceeded them. Very refreshing to have a salesperson that truly li Ron was a fantastic salesperson to work with. He not only met our expectations, but exceeded them. Very refreshing to have a salesperson that truly listened to what we wanted in a vehicle. Thank you! More
Awesome Every single interaction with Ford has been pleasant. Mr. Derek Jones ensured that we got all our questions answered and got guaranteed satisfaction. Every single interaction with Ford has been pleasant. Mr. Derek Jones ensured that we got all our questions answered and got guaranteed satisfaction. He was very prompt and accomodative. Thanks to Ford for running such a wonderful program for foreign expats. Its only because of this initative of Ford, we own a care now !! Very excited and extremely thankful to Ford and esp. Derek Jones More
Salesman was nice The salesman was very nice but lacked product knowledge. Sales manager told me I was getting the same truck as the one I saw at morries when in fact i The salesman was very nice but lacked product knowledge. Sales manager told me I was getting the same truck as the one I saw at morries when in fact it was not. It was missing the max row package and the app that lets you start it from your phone. Second vehicle I purchased from superior will probably be my last. More
Efficient service I brought my car in for fixing of a recall problem. They gave me a two hour window and were done with it in an hour. The service was efficient. Als I brought my car in for fixing of a recall problem. They gave me a two hour window and were done with it in an hour. The service was efficient. Also, they washed my car on the house! More
Ford Focus perchuse The experience was great very quick sign out for the car. Jeff did a good job of walking me through the purchase. Chris was well versed in how my bank The experience was great very quick sign out for the car. Jeff did a good job of walking me through the purchase. Chris was well versed in how my bank worked and did a great job of paperwork. not stressful at all. Thank you More