Superior Ford of Plymouth MN

Was visiting Minnesota on a family matter and needed new tires for return trip home to California! Jason was so kind to give me 3 options and then order the tires I choose and have them on the next day! Mad tires for return trip home to California! Jason was so kind to give me 3 options and then order the tires I choose and have them on the next day! Made it home safe! Thank you, Cynthia More

The employees here are always polite and knowledgeable. I feel like they listen to me when I’m describing what’s going on and they get the job done in the expected time. feel like they listen to me when I’m describing what’s going on and they get the job done in the expected time. More

Recall for my Explorer's rear suspension was taken care of and also pinpointed some other issues going on accurately. Didn't pressure me when I declined service at the time. of and also pinpointed some other issues going on accurately. Didn't pressure me when I declined service at the time. More

Everything went really smoothly. Oliver was very prepared for my visit and made the process very simple. I felt very safe and well taken care of. prepared for my visit and made the process very simple. I felt very safe and well taken care of. More

I went to this dealership to get the oil changed in my truck they were fast courteous and professional and I would recommend this dealership to anyone. truck they were fast courteous and professional and I would recommend this dealership to anyone. More

Quick with repair and did good work in general. Failed to show me a waiting room and just told me to follow the hallways i'll find one. show me a waiting room and just told me to follow the hallways i'll find one. More

Jason was on top of my complete service experience - said it would be a half hour wait - I waited 20 minutes and they pulled my car in to change the oil. Jason updated me during the service - said I was due it would be a half hour wait - I waited 20 minutes and they pulled my car in to change the oil. Jason updated me during the service - said I was due for a tire rotation - they are doing that right now and I would be on my way after that. Nice to know what is going on and timing. Happy to be keep informed More

Service department communication through text message service was terrible. Promises made but never followed through on. Initial request for some warranty work conveniently turned into "diagnosis" of a " service was terrible. Promises made but never followed through on. Initial request for some warranty work conveniently turned into "diagnosis" of a "misfire", despite no audible indications nor the service light being on. It was a sham. More

Dereck was great and very helpful with everything. Honest and upfront about everything. Very knowledgeable. The only problem is that we never got the documents emailed to us. We received this surv Honest and upfront about everything. Very knowledgeable. The only problem is that we never got the documents emailed to us. We received this survey so I know they had our correct email. We also checked junk. More

Simple, straightforward, good attitudes, knowledgeable sales rep. Time spent on the sales floor was not wasted. A good example of peak dealership execution of services. sales rep. Time spent on the sales floor was not wasted. A good example of peak dealership execution of services. More