Superior Ford of Plymouth MN
Plymouth, MN
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Quick lane and recall service Quick lane service is dependable. Work is done correctly and in a timely manner. Recall work was fit into a late change in my schedule and also comple Quick lane service is dependable. Work is done correctly and in a timely manner. Recall work was fit into a late change in my schedule and also completed in a timely, friendly way. More
Sales experience was direct and to the point Sales experience was quick and painless. Whenever I had a question, Oliver got me the answer in a timely manner. I was kept informed as to the statu Sales experience was quick and painless. Whenever I had a question, Oliver got me the answer in a timely manner. I was kept informed as to the status of my order and when the truck arrived, everything that could be done ahead of time was accomplished More
Good, honest service. Jeff was so knowledgeable and helpful. He understood my needs and made things work. This is the 2nd vehicle I have purchased through him and will be b Jeff was so knowledgeable and helpful. He understood my needs and made things work. This is the 2nd vehicle I have purchased through him and will be back again. More
Love my car? I've been with my Fords for many years, that is bought and lease. No problems with the Edges and the Escape. I really like my Fords! I've been with my Fords for many years, that is bought and lease. No problems with the Edges and the Escape. I really like my Fords! More
Fast Transaction I have purchased many vehicles over time and I enjoy researching and having “my deal” ready. before I speak with anyone at the dealership. However, I have purchased many vehicles over time and I enjoy researching and having “my deal” ready. before I speak with anyone at the dealership. However, Bill Holm made the deal so easy, I started on a Wednesday and drove off with an F150 on Friday. Rich Klouda in the business office also worked with my hectic schedule to breeze thru the paperwork. Highly recommend these guys at Superior Ford. More
Friendly, No Pressure Sales . My previous lease was nearing maturity and Jeff proactively called me to let me know about rebates that were currently running. When I came in to . My previous lease was nearing maturity and Jeff proactively called me to let me know about rebates that were currently running. When I came in to the dealership, Jeff was unavailable and Ruth was able to help us determine whether we wanted to finance and purchase our current vehicle or lease a new. After running the numbers, we determined we wanted to go with the upgraded vehicle and get a new lease. As an added bonus, we called our insurance company to change to the new truck and found that the premium is going to be less due to the many safety feature on the new model. More
Extremely friendly and very helpful I give them a five star rating. Because they went out of their way to make sure I was 100% satisfied and they didn’t push me to buy something I wasn’t I give them a five star rating. Because they went out of their way to make sure I was 100% satisfied and they didn’t push me to buy something I wasn’t looking for. Big thank you to Derek Jones. Excellent sales person More
Quick oil change - without an appointment I was initially unhappy that oil changes were only available through the Quick Lane - I've got plans for each day and would like to know how long/when I was initially unhappy that oil changes were only available through the Quick Lane - I've got plans for each day and would like to know how long/when I'll be tied up getting an oil change. So I went on a day I could afford to be there for awhile, expecting to have to wait my turn - but I was in and out in about an hour! And I got the full routine inspection and tire rotation that was needed, no cutting corners. Add to that friendly service people and you've got a happy customer! More
It is wonderful Fantastic. Car had been recalled, service person said it would take a few hours, but I was out of there is about one hour. No parts were needed. Fantastic. Car had been recalled, service person said it would take a few hours, but I was out of there is about one hour. No parts were needed. More
Had a wheel bearing replaced I received a 30,000 mile check up and explained my right wheel has a humming sound to it. Diagnosed with a wheel bearing out and replaced it under w I received a 30,000 mile check up and explained my right wheel has a humming sound to it. Diagnosed with a wheel bearing out and replaced it under warranty. More