Superior Ford of Plymouth MN

Recall I brought my Ford focus in for two recalls and a repair of a horn and that was not working. Stephanie and Sean assisted me.I spoke with Michael Larkin I brought my Ford focus in for two recalls and a repair of a horn and that was not working. Stephanie and Sean assisted me.I spoke with Michael Larkin regarding future purchases. More

Fast and easy great staff would recommend to anyone Because the service was fast and simple and the staff there is amazing and so energetic. Would recommend this dealership to anyone thank you for the g Because the service was fast and simple and the staff there is amazing and so energetic. Would recommend this dealership to anyone thank you for the great service. More

Price check on new gt350 Ron was helpful and allowed me to check out the new car as much as he could considering it was a gt350. However, I was there for an oil change and got Ron was helpful and allowed me to check out the new car as much as he could considering it was a gt350. However, I was there for an oil change and got caught up in an impulsive moment. More

not all that great call sales person saying I would pick-up car at 3:00 P M this call was made at 9:00AM walked in at 2:45 salesperson with another customer was referred call sales person saying I would pick-up car at 3:00 P M this call was made at 9:00AM walked in at 2:45 salesperson with another customer was referred to finance person to write out check did so then was told to wait after 30 minutes salesperson came up to me and said they were getting car ready Not the way a customer should be treated More

Unfortunate customer service experience I scheduled an appointment to have an oil leak repaired mid-August. The first available was September 24. Understandable, but not optimal when the lea I scheduled an appointment to have an oil leak repaired mid-August. The first available was September 24. Understandable, but not optimal when the leak was coming from the timing cover they had last accessed a year prior to replace the timing chain (for the fourth time). Delivered the truck to them as schedule and received a call the following day asking me to pick the vehicle up since it was driveable and they couldn’t actually repair it for another couple of weeks. What was the point of an appointment? Vehicle was finally finished on Oct 8th only to have it not start. Took a further week to figure out the issue as Ford hadn’t seen it occur either. I understand further issues can arise during service, but the whole experience has left me disappointed in the vehicle as a whole. More

Easy to communicate with Had a great experience overall at Superior Ford. Ruth was amazing by being friendly but not fake at all. My only complaint is that it took quite awhil Had a great experience overall at Superior Ford. Ruth was amazing by being friendly but not fake at all. My only complaint is that it took quite awhile longer than I expected (4 hours). If it was able to be shorted, I think then it'd be overall the best experience. More

Recall work The work was done on time and was done very well.nobody could have done it any better. I was told that the car would be ready in an hour and it was do The work was done on time and was done very well.nobody could have done it any better. I was told that the car would be ready in an hour and it was done in less time More

Got oil change and had all fluids checked. Also had one of the salesman go over and answer a few questions I had. Great Service. and had all fluids checked. Also had one of the salesman go over and answer a few questions I had. Great Service. More

Good Experience with Don Don was very helpful and pleasure to work with. This is the 4th car our family has purchased with Superior Ford and its nice to have a dealer you can Don was very helpful and pleasure to work with. This is the 4th car our family has purchased with Superior Ford and its nice to have a dealer you can count on. More