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Superior Ford of Plymouth MN
Plymouth, MN
1,740 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 08, 2020
Tepair of our car Our service advisor Stephanie Pochucha did a great job of keeping us uptaded about the work that was done on our car.. The car is running great again. Our service advisor Stephanie Pochucha did a great job of keeping us uptaded about the work that was done on our car.. The car is running great again. More
by MCTOWEY
Verified CustomerEmployees Worked With
Stephanie Pochucha
Helpful January 08, 2020
Recall work. Very good service.I was in and out in twenty minutes.Every time I’ve been here it has always been a great experience.Thank you all. Very good service.I was in and out in twenty minutes.Every time I’ve been here it has always been a great experience.Thank you all. More
by mattsonbr1
Employees Worked With
Joe Bretto
January 07, 2020
Purchasing a lease I was looking to get in to a new lease since my current one was up. I wanted to keep the same vehicle but because it wasn't within my price range. I w I was looking to get in to a new lease since my current one was up. I wanted to keep the same vehicle but because it wasn't within my price range. I was pushed to try the Ranger which I had owned before and didn't want. After much thought, I decided to buy out my lease. I called and left several messages with MIke L. the dealer I had been working with letting him know this. I called and spoke with the front desk when I hadn't heard from him and was told he was busy with other customers and would call back. My lease was due to expire, along with my license tabs, over a holiday weekend. I wasn't able to reach Mike and didn't receive any call backs once I let him know I wanted to buy out my lease. I also left a message asking about my tabs with no call back. This resulted in my spending 4 hours in the DMV to get them. At the time, a family member was very ill in the hospital and I needed to be at the hospital and not sitting at the DMV. With my lease due to expire and no contact from Mike I finally called the manager and explained my situation and frustration. I feel as though I was ignored because I wasn't going to purchase or lease a new vehicle. The manager was able to have my papers drawn up for the buy out of the lease. I was in and out of the dealership in 15 minutes. The customer service, outside of the manager, was horrific and uncalled for. I would not recommend this dealership or dealer based on this experience. More
by BDOLPHINROHE
Employees Worked With
Rick Klouda, Michael Larkin
January 04, 2020
Good experience I enjoyed my experience with Derek Jones and Mike. Sehr. They helped me purchase a 2020 Ford Explorer ST before the end of year, 2019. I enjoyed my experience with Derek Jones and Mike. Sehr. They helped me purchase a 2020 Ford Explorer ST before the end of year, 2019. More
by sheilalaurin
Employees Worked With
Derek Jones, Michael Sehr
January 01, 2020
Work done on time Ability to rent car for a couple days very critical. Great car Kevin kept me informed of progress All items needing service was completed. Thanks Ability to rent car for a couple days very critical. Great car Kevin kept me informed of progress All items needing service was completed. Thanks for solving the major problem with my Edge. More
by ROGER.E.HANDBERG
Employees Worked With
Kevin Carter
January 01, 2020
Horrible I would not refer superior ford to any of my friends or family. Nor would i ever purchase another vehicle. I would not even go as far as getting an I would not refer superior ford to any of my friends or family. Nor would i ever purchase another vehicle. I would not even go as far as getting an oil change at superior ford.....even if it was complimentary! More
by Efjedimind
Employees Worked With
Lucas Stauffacher
January 01, 2020
Great Service Uncompromising service for a fair price. As a consumer you can’t ask for anything more or less . The people at Superior Ford treat me like family ! Uncompromising service for a fair price. As a consumer you can’t ask for anything more or less . The people at Superior Ford treat me like family ! More
by wkotonias
Employees Worked With
Michael Sehr, Joe Bretto, Stephanie Pochucha, John McClellan
December 30, 2019
Oil Change I got there at 7:45 AM for an oil change. There was no line, so no waiting to get in. My car was ready in 30 minutes. Great Service!! I got there at 7:45 AM for an oil change. There was no line, so no waiting to get in. My car was ready in 30 minutes. Great Service!! More
by FANDERL
Employees Worked With
Joe Bretto
December 28, 2019
Wonderful experence All the employees were helpful, freindly, and knowledgeable. Our salesman was extremley patient with us and did not pressue us about buying. I have All the employees were helpful, freindly, and knowledgeable. Our salesman was extremley patient with us and did not pressue us about buying. I have already recommend Don Castle to a friend. More
by J5CLOUD
Employees Worked With
Richard Klouda, Michael Sehr, Don Castle
December 28, 2019
Excellent Great experience purchasing our new Explorer! Highly recommend this Dealership. Jeff was knowledgeable about the spec of the vehicle. With the selecti Great experience purchasing our new Explorer! Highly recommend this Dealership. Jeff was knowledgeable about the spec of the vehicle. With the selection of inventory we were able to find the vehicle with the right options for us. More
by CAROLYN.OPSAHLHOPP
Employees Worked With
Jeff Chalin
