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Superior Ford of Plymouth MN
Plymouth, MN
1,740 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 09, 2020
Keys kerfuffle I waited in line in my car for 20 minutes. Then when I paid, my car was in the car wash, so I wandered the lot a lttle. When I saw my car parked in th I waited in line in my car for 20 minutes. Then when I paid, my car was in the car wash, so I wandered the lot a lttle. When I saw my car parked in the pick up area, there were no keys. The lady in the Cashier didn't know where they were. She disappeared for more than 5 min to find them. This was mildly annoying. Usually when I pull into line for an oil change, someone takes my information and I get out of my car. This time I had to sit in my car with the engine idling to stay warm. Usually, I am called because my car is done, when it is done being washed and the keys are with the cashier. I am hopeful this was an unusual event. I have really enjoyed my other interactions with Superior Ford. More
by 1JERAFFE
Verified CustomerEmployees Worked With
I didn't get anyone's names this time. No one offered a name., Ronald Powell
Helpful March 06, 2020
I am very pleased with Derek and the entire team! They got me in the truck that I wanted and made the process very easy!! This I was my second truck from them!! got me in the truck that I wanted and made the process very easy!! This I was my second truck from them!! More
by CHAD61
Employees Worked With
Derek Jones
March 06, 2020
The employees there were friendly and above and beyond helpful. The manager came out to greet us. Juan and Ruth were great. So was the finance man. I only have good things to say about this whole Jisal helpful. The manager came out to greet us. Juan and Ruth were great. So was the finance man. I only have good things to say about this whole Jisale. More
by osbornp51
Employees Worked With
Juan B, Michael Sehr, Ruth Chase, Jimmy Woessner
March 04, 2020
Service was quick and easy, staff was friendly, and I was even able to get a break on using two separate coupons in the same visit since I had both vehicles in simultaneously! Outstanding service! even able to get a break on using two separate coupons in the same visit since I had both vehicles in simultaneously! Outstanding service! More
by cactusjay32
Employees Worked With
Joe Bretto
March 02, 2020
Came in for service work, very friendly staff. Top notch people, all are very friendly and very helpful. Service people keep you informed on the status of your vehicle while it's in for service. Top notch people, all are very friendly and very helpful. Service people keep you informed on the status of your vehicle while it's in for service. More
by PENNING1
Employees Worked With
Derek Jones
February 28, 2020
This dealership has improved in the last year and I'm very thankful for that. I brought my car in for a recall and the repair was quick and the staff was very friendly. very thankful for that. I brought my car in for a recall and the repair was quick and the staff was very friendly. More
by Diane333
Employees Worked With
Stephanie Pochucha
February 28, 2020
Went through the process of purchasing my lease. Ruth via phone helped out tremendously. She started the process and Richard finished it up. I was only at the dealership for an hour to sign off on paperwork. phone helped out tremendously. She started the process and Richard finished it up. I was only at the dealership for an hour to sign off on paperwork. More
by PSYCHOFF
Employees Worked With
Michael Sehr, Ruth Chase
February 26, 2020
Good Visit to Superior Ford for Repair Work My car needed an oil change, new tires and new brakes. Joe did an excellent job and kept me informed. Stephanie called and let me know how things were My car needed an oil change, new tires and new brakes. Joe did an excellent job and kept me informed. Stephanie called and let me know how things were going. The shuttle driver in the afternoon was very kind. The service manager took time out of his day to take me to work which is greatly appreciated. More
by SARAMESSIER
Employees Worked With
Joe Bretto, Stephanie Pochucha
February 24, 2020
Their rapid oil change crew was great. Very courteous, and friendly. did the oil change and tire rotation quickly, washed truck and got me out of there in minimal time. and friendly. did the oil change and tire rotation quickly, washed truck and got me out of there in minimal time. More
by Robert
Employees Worked With
Joe Bretto, Stephanie Pochucha, John McClellan
February 20, 2020
My 2019 expedition was in for an oil change, just a short wait to get in and was meet immediately by a service tech. Requested oil change and he asked if I would like a wash and agreed that it was needed. i wait to get in and was meet immediately by a service tech. Requested oil change and he asked if I would like a wash and agreed that it was needed. in 15 minutes my vehicle was done and headed for a wash. More
by onegreygoose1
Employees Worked With
Do not recall
