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Superior Ford of Plymouth MN
Plymouth, MN
1,743 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,743 reviews
March 11, 2020
Great staff and inventory Thank you for help with new truck purchase. Everyone at dealership is very helpful. Superior Ford did a great job getting me my new vehicle. Thank you for help with new truck purchase. Everyone at dealership is very helpful. Superior Ford did a great job getting me my new vehicle. More
by jspechtel
Verified CustomerEmployees Worked With
Derek Jones, Michael Sehr, Oliver Harvey
March 10, 2020
I brought my car in because the radio had no sound. I was told the radio is bad and a new one would cost around $700. I paid a diagnostic fee of $180+. If I choose to purchase a new radio, will the diagnos told the radio is bad and a new one would cost around $700. I paid a diagnostic fee of $180+. If I choose to purchase a new radio, will the diagnostic fee be deducted from total cost? More
by mrthomaswise
Employees Worked With
Joe Bretto
March 10, 2020
We returned to our favorite dealership to see if we had any options on buying a new car. Derek worked his magic and now I have very very happy husband who FINALLY got his truck!! The service is top notch! any options on buying a new car. Derek worked his magic and now I have very very happy husband who FINALLY got his truck!! The service is top notch! I love how “real” Derek is. I asked for the stars and moon and he did the best he could and with a very very pleasant response! We are looking forward to coming back to buy our 16 year old her own car when she gets her license! Then again when our lease is up. We have told everyone how much we enjoyed our car buying experiences!! More
by Happy car buyer 55426
Employees Worked With
Derek Jones
March 09, 2020
Keys kerfuffle I waited in line in my car for 20 minutes. Then when I paid, my car was in the car wash, so I wandered the lot a lttle. When I saw my car parked in th I waited in line in my car for 20 minutes. Then when I paid, my car was in the car wash, so I wandered the lot a lttle. When I saw my car parked in the pick up area, there were no keys. The lady in the Cashier didn't know where they were. She disappeared for more than 5 min to find them. This was mildly annoying. Usually when I pull into line for an oil change, someone takes my information and I get out of my car. This time I had to sit in my car with the engine idling to stay warm. Usually, I am called because my car is done, when it is done being washed and the keys are with the cashier. I am hopeful this was an unusual event. I have really enjoyed my other interactions with Superior Ford. More
by 1JERAFFE
Employees Worked With
I didn't get anyone's names this time. No one offered a name., Ronald Powell
March 06, 2020
I am very pleased with Derek and the entire team! They got me in the truck that I wanted and made the process very easy!! This I was my second truck from them!! got me in the truck that I wanted and made the process very easy!! This I was my second truck from them!! More
by CHAD61
Employees Worked With
Derek Jones
March 06, 2020
The employees there were friendly and above and beyond helpful. The manager came out to greet us. Juan and Ruth were great. So was the finance man. I only have good things to say about this whole Jisal helpful. The manager came out to greet us. Juan and Ruth were great. So was the finance man. I only have good things to say about this whole Jisale. More
by osbornp51
Employees Worked With
Juan B, Michael Sehr, Ruth Chase, Jimmy Woessner
March 04, 2020
Service was quick and easy, staff was friendly, and I was even able to get a break on using two separate coupons in the same visit since I had both vehicles in simultaneously! Outstanding service! even able to get a break on using two separate coupons in the same visit since I had both vehicles in simultaneously! Outstanding service! More
by cactusjay32
Employees Worked With
Joe Bretto
March 02, 2020
Came in for service work, very friendly staff. Top notch people, all are very friendly and very helpful. Service people keep you informed on the status of your vehicle while it's in for service. Top notch people, all are very friendly and very helpful. Service people keep you informed on the status of your vehicle while it's in for service. More
by PENNING1
Employees Worked With
Derek Jones
February 28, 2020
This dealership has improved in the last year and I'm very thankful for that. I brought my car in for a recall and the repair was quick and the staff was very friendly. very thankful for that. I brought my car in for a recall and the repair was quick and the staff was very friendly. More
by Diane333
Employees Worked With
Stephanie Pochucha
February 28, 2020
Went through the process of purchasing my lease. Ruth via phone helped out tremendously. She started the process and Richard finished it up. I was only at the dealership for an hour to sign off on paperwork. phone helped out tremendously. She started the process and Richard finished it up. I was only at the dealership for an hour to sign off on paperwork. More
by PSYCHOFF
Employees Worked With
Michael Sehr, Ruth Chase
